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About the Role
Are you a natural planner with strong analytical skills? Do you excel in communication and have a good sense of geographical insight? Then you might be the colleague we’re looking for!
What does your job look like?
As a Dispatcher, you ensure the efficient and customer-focused processing of orders. You coordinate daily planning, optimise routes, and proactively tackle logistical challenges. Thanks to your service-oriented approach, collaboration between customers, drivers, and internal teams runs smoothly and professionally.
Your responsibilities as Dispatcher
- Planning and dispatching customer visits in the UK.
- Coordinating the collection of used cooking oil and the delivery of fresh oil.
- Monitoring visit frequencies for existing customers.
- Proactive communication with customers via phone and email to ensure smooth coordination.
- Clear communication and coordination with drivers to ensure efficient routing and smooth operations.
- Daily alignment with other planners to manage priorities and adjust plans where needed.
- Entering customer visits in our planning system and managing on-call requests throughout the day.
- Using our ERP system (Odoo) and track-and-trace tools effectively.
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What do we expect from you?
- Strong working knowledge of Excel, web portals, and track & trace systems.
- Excellent geographical knowledge and analytical ability to find efficient, customer-oriented logistics solutions.
- Commercial communication skills in dealing with clients.
- Willingness to work in an open and direct company culture, with a hands-on mindset and the ability to adapt quickly.
- Fluency in English is required.
Why choose Quatra?
- A dynamic team within a family-owned company undergoing international expansion.
- A stimulating work environment with varied tasks.
- An opportunity to work for a company that actively contributes to environmental goals.
- A permanent contract with fair compensation and immediate start.
- An attractive package of fringe benefits, including a company phone and laptop, pension plan, and no less than 20 days of paid leave (+ bank holidays)
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Ready to put your talent to work for a fast-growing and sustainable company?
Don’t hesitate — send your CV and motivation letter to jobs.uk@quatra.com.
We're already excited to have you on board!
About Quatra
Quatra is the European market leader in the collection and processing of used cooking oil. The oil we collect from more than 180.000 customers is processed into raw material for sustainable biofuel, which saves more than 90% CO₂ compared to regular diesel. In this way, we play a crucial role in helping Europe become carbon-neutral by 2050 (European Green Deal).
We achieve all this with 700 enthusiastic employees across 10 countries (headquarters in Lokeren, Belgium), driven by one goal: to deliver the best service, at the best price, in the most ecological way. In our family business, the right mindset is essential. We are looking for motivated employees who fit within our culture of solution-oriented and independent work.
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