Temple University
Dispatcher (TU Public Safety)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Temple University's Public Safety Department is searching for Dispatchers! MULTIPLE OPENINGS AVAILABLE!
Hourly Rate: $21.00
Job Details
This position requires the following background checks: criminal history review. This check must be completed prior to commencement of service. Offer of employment is conditional upon the successful completion of a pre-employment drug and physical screening.
Position Summary
The Dispatcher is critical in Temple University's Department of Public Safety and Temple University Police Department.
The Dispatcher is responsible for:
- Receiving, screening, and processing calls from the public and police personnel
- Determining the priority level of requests for services
- Collecting and disseminating pertinent information from callers
- Dispatching the appropriate resources to the incident
- Selecting proper situation codes
- Entering pertinent information into a computer
- Accessing and maintaining the security of highly sensitive materials
The Dispatcher must possess and maintain certifications as a Call Taker and an Emergency Dispatcher as issued by the Association of Public-Safety Communications Officials (APCO) during the tenure of employment.
Performs other job-related duties as assigned.
Must have:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- A valid Driver's License
- Ability to pass a background check
Required Education And Experience
- Must be 18 years of age
- High School diploma or equivalent
Preferred Education And Experience
- Possess a valid vehicle operator license, with an excellent driving record
- Ability to type 35 wpm
Required Skills And Abilities
- Learn to maintain composure and control while obtaining information from individuals in an emergency or other high-stress situation, including those who are distraught, angry, frightened, abusive, hysterical, or difficult to understand
- Learn to assess and prioritize emergency situations
- Memorize codes, names, locations, and other detailed information
- Observe numerous computer display screens for a long period of time
- Establish and maintain effective working relationships with those contacted during work, including customers, co-workers, University facility and staff, and the general public
- Possess excellent communication and customer service skills
- Possess excellent written and organizational skills
- Successfully pass an extensive background investigation
- Ability to prioritize tasks
Equal Opportunity Statement
Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Compliance Statement
In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
Campus Safety
Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: may request a copy of the report by calling Temple University's Department of Public Safety at 215-204-7900.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills