Royal United Hospitals Bath NHS Foundation Trust
Dispensary Manager

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Dispensary Manager
This is an exciting opportunity to lead a busy, forward-thinking dispensary service delivering safe, efficient and patient-centred care. As Dispensary Manager, you will play a key role in ensuring the smooth running of operations, maintaining high standards of safety, quality & performance, and driving continuous improvement to meet the needs of patients and clinical teams.
At the RUH, there is a strong commitment to being a supportive, inclusive place to work. Flexible working and wellbeing are actively promoted, recognising that people have important commitments outside of work. The aim is to create an environment where colleagues feel respected, valued and able to thrive.
The successful candidate will demonstrate empathy, resilience and emotional intelligence, with the ability to support and develop a diverse team and foster a positive, psychologically safe culture.
A strong focus on systems, processes and continuous improvement is essential. The role involves balancing competing demands in a fast-paced environment while maintaining focus on patient safety, service efficiency and team wellbeing.
The post holder will build effective relationships across pharmacy and the wider multidisciplinary team, role modelling professionalism, kindness and accountability.
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Applications are welcomed from individuals who care about people, take pride in high-quality processes, and want to work in a kind, flexible and high-performing team.
These are the main aspects of the job
- Providing an Effective Pharmacy Dispensary Service
- Managing Staff within the Dispensary Services
- Ensuring Safe Systems of Work & Monitoring (KPIs)
- Developing Skills, Training and Competencies of Staff
- Deputising for the Lead Pharmacy Technician - Operations
We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17,600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.


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By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we’re proud of.
We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.
We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!
Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.
Contact Information
For further details / informal visits contact:
- Name: Kiran Channa
- Job title: Associate Director of Pharmacy
- Email address: kiran.channa@nhs.net
- Telephone number: 01225826003
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