Linklater Warren Ltd
Dispensing Optician
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Company Description
Linklater Warren Ltd owns and operates a group of independent specialist optometric practices in South East London and Kent. The company focuses on delivering high-quality, personalised eye care services to local communities. As an independent provider, Linklater Warren Ltd offers a patient-centered approach with professional autonomy and strong clinical standards. Team members work in well-established practices that value collaboration, ongoing professional development, and excellent customer care.
Role Description
This is a full-time, on-site role for a Dispensing Optician. The Dispensing Optician will advise patients on suitable frames and lenses, taking into account prescriptions, lifestyle needs, and visual requirements.
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Day-to-day responsibilities include:
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- Interpreting optical prescriptions
- Performing accurate measurements and fittings
- Ensuring spectacles and other visual aids are correctly adjusted and comfortable
- Providing clear explanations of lens options, coatings, and specialist solutions
- Supporting optometrists by preparing patients, managing follow-up appointments, and assisting with aftercare
- Maintaining high standards of customer service
- Handling queries and concerns
- Contributing to the smooth operation and presentation of the practice
Qualifications
- Strong knowledge of optics and optometry to interpret prescriptions and recommend appropriate visual solutions.
- Experience supporting eye exams and clinical workflows within an optometric or optical practice environment.
- Demonstrated customer service skills with a focus on customer satisfaction and clear communication.
- Ability to perform accurate measurements, fittings, and adjustments of frames and lenses.
- Relevant professional qualification as a Dispensing Optician (e.g., FBDO or equivalent) and registration with the appropriate professional body.
- Attention to detail, good organizational skills, and the ability to work effectively in a team-based, patient-focused setting.
- Comfort with practice management systems and basic IT tools; retail or practice-based sales experience is an advantage.
- Flexibility to work across all 3 of our practices when needed.
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