Charles Morris Optometrists
Dispensing Optician Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Charles Morris Optometrists is an independent optometry practice based in Walmley, Royal Sutton Coldfield. The practice provides community-focused eye care services, combining professional clinical expertise with a welcoming retail environment. Team members work closely with patients to deliver tailored vision solutions, including eyewear and lens options. The company values high-quality customer service, professional standards, and long-term relationships with local patients.
Role Description
The Dispensing Optician Manager is a full-time, on-site role based in Royal Sutton Coldfield, responsible for leading the dispensing and front-of-house operations. Day-to-day tasks include:
- Advising patients on frames and lenses
- Interpreting prescriptions
- Ensuring accurate measurements and fittings
- Overseeing the dispensing process from selection to collection
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The role also involves:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Managing a small team
- Coordinating schedules
- Supporting staff training
- Maintaining high standards of customer service and product presentation
The manager will collaborate with optometrists to support smooth clinic flow, assist with pre- and post-exam patient interactions, and help resolve complex dispensing or customer issues. Additional responsibilities include:
- Monitoring stock levels
- Supporting sales targets
- Ensuring compliance with relevant optical regulations and practice policies
Qualifications
- Strong technical skills in optics and optometry, with the ability to interpret prescriptions and advise on appropriate lenses and frame options.
- Proven ability to deliver excellent customer service and maintain high levels of customer satisfaction in a retail or clinical environment.
- Experience supporting eye exams through effective patient communication, pre-screening assistance, and coordination with optometrists.
- Leadership and team management skills, including staff supervision, training, and performance support.
- Effective communication and interpersonal skills, with the ability to build rapport with diverse patients and colleagues.
- Strong organizational skills and attention to detail, particularly in measurements, record-keeping, and stock management.
- Professional registration or qualification as a dispensing optician (or equivalent) is highly desirable.
- Previous experience in an optical retail or optometry practice setting is beneficial.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London