Hilton
Distribution Analyst , Compliance
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Job Description
This is your chance to be part of a Global Distribution Team, an important part of Hilton's global Commercial Services organization. As Analyst, Distribution Performance – Compliance, you will support the team responsible for booking channel management and negotiations, booking channel optimization and operations, and services including payment and transaction settlement for online and digital third-party channels driving business to Hilton's hotels globally. On the Global Distribution team reporting to Senior Manager, Distribution Strategy EMEA, you will be responsible for analyzing and supporting the revenue management and distribution strategy of business initiatives, performing rate parity root cause analysis, maintaining standards for rate plans, rates, product sequencing, and other related processes supported by various teams, analyzing the quality of all major functions performed by the team, and implementing corrective action when necessary.
Responsibilities
Your role is important and below are some of the fundamental job duties that make your work unique.
What Your Day-to-day Will Be Like
- Develop, implement, and execute business processes to support the department
- Coordinate with other internal teams to craft strategies and achieve breakthroughs that support the wider Commercial Services objectives
- Perform rate parity root cause analysis and quality checks
- Support other functions when demand is high by sharing the workload regardless of your core team responsibilities.
- Create and communicate hotel-level compliance guides, initiatives, and training material
- Analyze results of various product distribution and rate monitoring initiatives
- Craft and deliver hotel-level compliance solicitations and corrective action processes
How You Will Collaborate With Others
- Collaborate with partners, internal and external stakeholders on technology enhancements, shopping requests, and performance tracking mechanisms
- Collaborate with external vendors to document bugs and enhancement requests and following project management methodologies to resolve identified system/application issues or limitations
- Work with other Corporate teams on special project/program requests that impact CRS, GDS, and OTA distribution channels
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What Projects You Will Take Ownership Of
- Identify and implement efficiencies using automation or streamlining that save time and money or generate additional revenues
- Manage process-improvement projects to increase execution efficiency with both internal and external stakeholders
Qualifications
You have these minimum qualifications:
- One (1) year of professional experience
- Quantitative and qualitative analytics skills and reasoning to creatively identify the strengths/weaknesses of alternative and differentiated solutions, conclusions or approaches to hard problems
- Proficiency in Windows and Microsoft Office applications
- Work an office schedule out of Watford, England
It Would Be Useful If You Have
- Bachelor's Degree
- Three (3) years of professional experience.
- Experience working in a hospitality or online environment
- Experience with SmartSheet, SQL, and Google Docs
- Intermediate knowledge of hotel rate distribution and parity landscape.
- Previous experience with Hilton such as RMCC or HRCC
LI-KP1
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
About The Team
How We’ll Help You Thrive
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
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