Location: Clarks Distribution Centre, Street, Somerset

The Role

Fully accountable for coaching, mentoring and leading a team of DC operatives, enabling them to achieve KPI’s and commercial targets within a safe culture-led working environment.

• Regularly review own performance and maintain a personal development plan, (this will include a compulsory Academy Level 3 qualification), which represents your behaviours and areas of technical performance that need focus and improvement.
• Manage all Employee Relations issues fairly in accordance with Company Policies and Procedures in a timely manner engaging with Union when applicable.
• Drive the implementation and delivery of new initiatives through Six Sigma, to achieve the objectives set within the DC. All Team Managers require a minimum yellow belt qualification.
• All Health and Safety training, checks and record keeping are completed on time and accurately, to ensure compliance with Company Policies and relevant legislation.
• Leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members.
• Communicate effectively with other managers within the DC. Developing a network of contacts outside Westway to further understanding of the end-to-end business processes.
• Deputise for the Shift Manager when requested or cover other shifts as and when required.
• All Team Managers are trained and take personal ownership ensuring they are rotated throughout the year to work in all areas of the DC. (rotation will be minimum of twice yearly).
• Daily KPI’s and staffing levels are accurately managed and monitored for improvement.
• Highly motivated, engaged and productive team, using effective coaching and mentoring tools and skills.
• Team members have a regular one to one meeting with documented development plans which highlight any future aspirations.
• Appropriate and effective communication occurs within the team and everyone is well informed.
• A safe working environment is maintained and continually reviewed.
• All DC operatives within the team understand and adhere to Health and Safety Compliance Policies and Procedures.
• Successful integration of new starters and agency colleagues.
• Full accountability, management, tracking and adherence of Attendance and Annual Leave for the team. This will incorporate all Dayforce entries being correct ensuring the corrected payments are given to the operatives.
• Sickness absences are handled appropriately with full preparation with the aid of HR and Occupational Health. (Everwell Occupational Health).
• Support to the Shift Manager is provided to ensure the operation and teams deliver as one team.
• Role model and leadership behaviours are demonstrated in all activities, living the Clarks values, purpose and operating model.