Oxford Health NHS Foundation Trust
District Nursing Locality Lead (Centralised Triage Team)
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Centralised Triage Lead
Are you an experienced community nurse leader with a passion for service transformation, clinical excellence and patient flow?
We are looking to hire a Centralised Triage Lead to develop and lead the delivery of a centralised triage across District Nursing services.
About the Role
This is a pivotal role that will help shape how patients access care, ensuring referrals are managed safely, efficiently and consistently while supporting integrated working across community services.
As the Centralised Triage Lead, you will provide both operational and clinical leadership, ensuring that referrals are appropriately prioritised and allocated according to patient need, service standards and clinical risk.
Key Responsibilities
- Provide clinical and operational leadership for the Centralised Triage Service.
- Develop and implement triage pathways, standard operating procedures and referral management processes.
- Ensure referrals are clinically assessed and prioritised in line with service criteria and risk management frameworks.
- Monitor demand, capacity and workforce to maximise service effectiveness.
- Play an active role in service redesign and transformation projects relating to access, assessment and referral management.
- Work closely with District Nursing Teams, senior leadership and partner organisations.
- Use data and performance information to identify trends, risks and opportunities for improvement.
- Support governance, quality assurance and patient safety initiatives.
- Lead and develop staff through supervision, appraisal and professional development.
- Act as a clinical expert resource for complex referrals, case discussions and escalation decisions.
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About Us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
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Benefits
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Contact Information
For further details / informal visits contact:
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Name: Helen Squires
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Job title: Operations Manager
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Email address: Helen.squires@oxfordhealth.nhs.uk
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Telephone number: 07717861984
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Harriet Baker- Matron for Community Nursing
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Email address: Harriet.baker@oxfordhealth.nhs.uk
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Telephone number: 07920274833
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Helen Squires
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Telephone number: 07717861984
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