CBRE Global Workplace Solutions (GWS)
Divisional Commercial Manager
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CBRE Global Leader in Real Estate Services
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Commercial Manager
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Commercial Manager to join the team located in Leeds, Manchester or Glasgow
Responsibilities
As a Commercial Manager, you will be responsible for:
- Supporting the sales and operational functions, with particular emphasis on the minimisation of risks and contribution to the long term profitable growth of CBRE through expert commercial knowledge and negotiation techniques.
- Leading the implementation and application of robust commercial processes throughout the Division to ensure contractual compliance and adherence to company's policies.
- Supporting the strategic development of the company through commercial guidance to Divisional Managing Director.
Key Activities
Commercial Acumen
- To act as the 'technical specialist' in respect of commercial issues including:
- Contract terms and conditions;
- Projects;
- Supplier terms and conditions and order placement;
- Operational Performance issues.
- To be the educator of the operational and sales teams in respect of the commercial issues giving guidance, advice and/or taking leadership where required.
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Business Development
- Ensuring all tenders are submitted on a commercially sound basis.
- Negotiating and agreeing terms and conditions of contract (maintenance and projects) in line with company's policy including limiting liability and excluding all indirect/consequential type losses.
- Creating open customer relationships to allow negotiations to proceed and be concluded in a mutually acceptable manner.
- Ensuring new maintenance contracts or projects are only commenced on a commercially sound and acceptable basis.
- Providing risk advice and commercial guidance on any new product offerings or frameworks.
Operational Delivery
- Ensuring commercial elements of contracts are implemented by the Operational Teams, including uplifts, change control, invoicing, WiP, comprehensive repair funds, SLA/KPI's, etc.
- Maintaining profit margins through proper application of contractual terms.
- Building key customer contacts to strengthen company's position in the development of long term customer relationships.
- Assist in the promotion and development of Projects throughout the Division.
- Monitoring adherence to Project Procedures through monthly Project Contract Reviews.
- Resolution of disputes with suppliers and customers to avoid litigation.
- Close down of customer accounts where a contract has been terminated or expired.
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Supplier Management
- Procurement of suppliers to meet company's strategic needs and in accordance with sound procurement methods.
- Promoting the use of Preferred Suppliers.
Requirements
- Expert negotiating skills - able to manage conflict and contentious issues easily and confidently;
- Capacity to be influential and amenable - win over clients, colleagues and senior stakeholders;
- The capacity to prioritise and retain focus on detail, under high workload conditions;
- Decisiveness and mercantile shrewdness - solid problem solving, decision making and analytical capabilities;
- Superb with deadlines - meet commitments and maintain project deadlines
- Ideally the post-holder should be a graduate, with up to 4 years post-graduate experience or equivalent industry experience in a commercial, financial, legal or business related field.
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