Wates Group
Divisional Director
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The Vacancy
🚀 Divisional Director - Repairs & Maintenance
📍 Manchester
⭐ Liberty
Are you an experienced senior leader within the Repairs & Maintenance sector looking for an opportunity to shape the future of a growing business?
At Liberty, we're looking for an exceptional Divisional Director to oversee a mixed portfolio of 2 to 3 contracts, driving outstanding operational performance while building and nurturing long-term client relationships. This is a strategic leadership role for someone who can balance commercial success, operational excellence, and customer-focused delivery.
🏆 About The Role
Reporting directly to the Managing Director, you'll take full ownership of a significant Repairs & Maintenance portfolio, ensuring contracts are delivered safely, efficiently, and profitably. You'll be responsible for developing strong partnerships with our clients, identifying opportunities for growth, and leading high-performing teams that consistently deliver excellent results.
This role is about much more than contract management. It's about creating lasting relationships, influencing strategic direction, and positioning Liberty as the partner of choice across the sector.
🔧 What You'll Be Doing
🌟 Strategic Leadership
- Develop and deliver the divisional strategy in line with wider business objectives.
- Drive sustainable growth through new opportunities, partnerships, and innovation.
- Identify opportunities to enhance service delivery and customer experience.
🤝 Client Relationship Management
- Lead and nurture relationships across a portfolio of 2-3 key client contracts.
- Act as a trusted partner to clients, ensuring exceptional service and long-term retention.
- Represent Liberty in client steering groups, industry forums, and strategic discussions.
📈 Operational & Commercial Excellence
- Oversee the successful delivery of repairs and maintenance contracts across the portfolio.
- Maintain the highest standards of health, safety, compliance, and performance.
- Hold full accountability for divisional budgets, profitability, forecasting, and financial performance.
- Drive continuous improvement and operational efficiency across services.
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👥 Leadership & Culture
- Lead, inspire, and develop multidisciplinary teams.
- Foster a culture of collaboration, accountability, innovation, and inclusion.
- Champion talent development and succession planning across the division.
✅ What We're Looking For
We're seeking a proven leader with:
- Significant senior leadership experience within the Repairs & Maintenance sector.
- A strong track record of delivering operational excellence across large-scale contracts.
- Experience managing full P&L responsibility and driving commercial performance.
- Exceptional stakeholder and client relationship management skills.
- Strong strategic planning and business development capabilities.
- A passion for developing people and creating high-performing teams.
- A thorough understanding of industry regulations, compliance requirements, and market dynamics.
- Degree-level qualification or equivalent experience (desirable).
💡 Why Join Liberty?
At Liberty, we're passionate about creating places where people can thrive. You'll join a business with ambitious growth plans, strong values, and a genuine commitment to innovation, sustainability, and customer service.
This is a unique opportunity to influence strategic direction, develop meaningful client partnerships, and lead a portfolio that delivers real impact to communities across the UK.
📩 Interested?
If you're a commercially focused leader who thrives on building strong client relationships, driving operational excellence, and leading successful teams, we'd love to hear from you.
Apply today and help shape the future of Repairs & Maintenance at Liberty. 🚀
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Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
- Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
- Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
- Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Work for Wates
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.
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