SS&C Technologies
DMD Statements & Managed Mailings Coordinator Manager PA26DMDRQ4301
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Job Description
DMD Change, Innovations and Automation Team
Location: Chelmsford
Your Responsibilities:
- Assist in planning, manage, communicate, and implement all allocated Statement or Managed Mailing project technical actions within agreed timeframes and departmental guidelines, including:
- Project planning – Assist, build, maintain, and own DMD project actions assigned.
- Project delivery – Deliver completed tasks on target within agreed dates, from initiation to completion of the project.
- Client/Supplier relationships – Build and maintain direct relationships with any relevant clients or suppliers to enable operational requirements to be met.
- Travel to third-party sites and Management Company offices as required for relevant meetings, review of printed or enclosed output, etc. (May be required with very short notice).
- Project documentation – Produce required documentation and maintain it up to date, including testing for all allocated projects, to keep department KPIs and reporting tools up to date.
- Project meetings – Attend/hold regular meetings as necessary during projects to enable communication with all relevant parties to raise/resolve any issues, and produce meeting minutes detailing the key points relevant to the department. Represent SS&C in both conference call and face-to-face situations.
- Updates – Provide regular updates on the status of all allocated projects/tasks to Management.
- Support the new implementation including processes and procedures, data mapping, and template building.
- Maintain supplier relationships.
- Work in conjunction with the Statements & Managed Mailings Team, DMD Print Room, DMD Enclosing Room, & DMD Stock Control.
- Ensure all mailing and dispatched within SLA and adhere to associated project timelines.
- Report all project statuses to Management.
- Contribute towards resource planning and cost-benefit analysis for new business take-ons.
- Carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed.
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Skills/Experience:
- Ability to prioritize between projects and tasks, and to work on more than one project at once with differing timeframes.
- Previous experience in an environment where regulatory deadlines are required to be met.
- Analytical, to be able to work with large subsets of data from various systems, using Excel.
- Integrity.
- Communication.
- Flexibility.
- Teamwork.
- Customer Focus.
- Planning & Organisation.
- Commercial Awareness.
- Quality Focus.
- Initiative.
- Problem Solving.
- Accountability.
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Background Checks
All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check, and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful.
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About SS&C Technologies
SS&C is a global provider of investment, financial services, and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.
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