Faculty / Directorate

The Research Business and Innovation Directorate provides specialist support to the DMU research community, supporting the delivery of ambitious research targets as we broaden and deepen our research portfolio.

The Doctoral College is a central function which works closely with DMU’s 3 academic faculties and 7 Research Institutes to support PGRs and their supervisors at DMU. We provide a high quality and unique service to PGRs from the point of application and admission to our university, right through to examination and graduation.

Role

This role is responsible for the administration relating to DMU funded doctoral training consortia. This vital role is the main administrative link contact, a key aspect of DMU’s commitment to these partnerships.

This role is complex and multi-faceted, ensuring we deliver on our partnership promises, involving all aspects of the scholarship PGR lifecycle, from PGR admissions through to final award. Due to the varied and broad nature of the work, this role requires attention to detail, the ability to multi-task, balance numerous priorities and to be self-motivated and self-directed. As the role holder will be communicating with staff at all levels of the University, external partners as well as PGRs, a highly professional attitude and the ability to complete work to a very high standard are essential.

The post-holder will work as part of a wider team, dedicated to supporting our postgraduate researcher community, their supervisors and all stakeholders associated with postgraduate research at DMU. The post-holder will work under the direction of the Assistant Doctoral College Manager and will manage their own workload.

This is a permanent, full-time (37 hours per week) role. We do embrace flexible and hybrid working but due to the student-facing nature of this role, there is a requirement to work in the office a minimum of two days per week.

Ideal Candidate

You must have administrative experience, which specifically includes working with sensitive data in a customer-focused environment, experience of quality assurance and the ability to manage and interpret confidential data. You must also demonstrate your experience of providing a customer-centred service to a diverse set of people and the ability to remain calm under pressure and meet deadlines. Ideally you will have experience working in PGR administration.

Competencies

• Customer Service
• Process Improvement
• Compliance & Records Management
• IT Proficiency
• Collaborative
• Student Support
• Teamwork

Skills

• Attention to Detail
• Communication
• Collaboration
• Initiative
• Teamwork