HM Revenue & Customs
Document Controller
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
6 month Contract
Day Rate to be discussed
Can be based across any of our Regional Centres
Travel Required To Various Regional Centres
We want to maximise the potential of everyone who chooses to work for us. We offer a great work life balance. You have the opportunity to work at any of our brand-new Regional Centres and to also work remotely. Contracts vary in length dependent upon the project with the possibility to extend.
Your time spent with us short or long term will be invaluable - your skills and expertise are needed to deliver the largest digital and transformation projects in Government. There really couldn’t be a better time to join HMRC for your new contract opportunity!
About The Role
To identify, recover, digitise, structure and quality assure Operations & Maintenance (O&M) documentation, warranties, guarantees and related asset information across HMRC's Regional Centre estate.
The role will establish a consistent and searchable information structure within Glider, ensuring that critical building information can be located, accessed and used effectively by Estates, Facilities Management and future projects.
The role is focused on document control, information recovery and information structuring rather than BIM modelling or information governance.
Key Responsibilities
Information Recovery
- Locate and retrieve O&M manuals, Health & Safety Files, CAT A documentation, CAT B fit-out information, warranties, guarantees and collateral warranties from all available sources.
- Identify information held within:
- Glider
- Viewpoint
- Network drives
- External hard drives
- Project archives
- Facilities Management providers
- Local site records
- Hard copy O&M folders
Digitisation
- Electronically capture hard copy documentation through scanning and indexing.
- Apply document naming conventions and quality checks to scanned records.
- Ensure electronic records are legible, complete and searchable.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Document Control
- Review and rationalise duplicated information.
- Identify superseded and current revisions where possible.
- Maintain document registers and audit trails.
Information Structuring
-
Develop and implement a consistent folder and information hierarchy within Glider.
-
Reorganise existing digital records into logical disciplines, including:
- CAT A
- CAT B
- Health & Safety
- Architecture
- MEP
- Fire
- Vertical Transportation
- Warranties & Guarantees
- Commissioning
- Testing & Certification
- Data Quality & Gap Analysis
-
Undertake completeness reviews against expected handover documentation.
-
Identify documentation gaps by site and discipline.
-
Produce gap analysis reports and document recovery plans.
Stakeholder Engagement
- Liaise with project teams, suppliers, FM providers and site representatives to locate missing information.
- Support Digital Estate and Facilities Management teams in validating information completeness.
Deliverables
Priority 1
- Identify, Locate And Electronically Capture
- CAT A documentation
- CAT B documentation
- Warranties
- Guarantees
- Collateral warranties
Priority 2
- Capture all available electronic O&M information from available repositories including:
- Glider
- Viewpoint
- Network drives
- Project archives
- Supplier submissions
- Hard drives
- Site-held records
Priority 3
- Produce a Documented Gap Analysis Identifying
- Missing O&M information
- Missing warranties
- Missing Health & Safety information
- Missing commissioning records
- Missing certificates
Priority 4
- Create a consolidated information set within Glider.
Priority 5
- Implement a standardised document structure and classification approach across all sites.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Success Measures
- 100% of available CAT A and CAT B documentation located and uploaded.
- 100% of available warranties, guarantees and collateral warranties identified and indexed.
- Consolidated document structure implemented across all Regional Centre sites.
- Gap analysis completed for every site.
- All recoverable hard copy documentation digitised and searchable.
- Information accessible through Glider using a consistent naming and filing structure.
Essential Criteria
- Document Controller experience within construction, property or engineering environments.
- Strong knowledge of Operations & Maintenance manuals.
- Experience managing Health & Safety Files.
- Understanding of warranties, guarantees and collateral warranties.
- Experience digitising and indexing large technical document collections.
- Experience undertaking document audits and gap analysis.
- Familiarity with Common Data Environments (CDEs).
- Strong understanding of document naming conventions and version control.
Desirable Criteria
- Experience with Glider.
- Experience with Viewpoint.
- Understanding of ISO 19650 principles.
- Experience working within government estates or large corporate property portfolios.
- Knowledge of building services and FM documentation.
Our Values
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact your designated recruiter to request accommodation.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location