Berkeley Group
Document Controller
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Document Controller
Department: Quality Assurance
Employment Type: Permanent
Location: Taplow, Buckinghamshire
Description
Berkeley Group builds homes and neighbourhoods across London, Birmingham, and the South of England. We revive underused land, creating welcoming, sustainable, and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic, and commercial value that benefits all our stakeholders.
Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise, and relentless attention to detail.
What you'll be doing
The Document Controller will provide support to the Regional EDMS Manager with EDMS compliance, the role is responsible for the day-to-day administration, coordination, and support of FieldView and Viewpoint for Projects across allocated projects within the region.
The role acts as a key point of contact for EDMS, supporting project teams with document control, system administration, quality assurance, build evidence, reporting, training, and on-site support.
The Document Controller will help maintain consistent EDMS standards across projects by monitoring system use, identifying non-compliance, and supporting the implementation of agreed workflows, naming conventions, forms, and processes.
FieldView & Viewpoint Management
- Support the Regional EDMS Manager with EDMS compliance requirements.
- Manage and maintain project information within FieldView and Viewpoint, ensuring documentation is accurate, organized, accessible, and appropriately controlled.
- Support project setup, workflows, forms, permissions, and user access.
- Complete regular quality assurance checks on project documentation and system information.
- Monitor the use of FieldView and Viewpoint across allocated projects.
- Identify outstanding actions, risks, system issues, and areas requiring improvement, escalating these to the Regional EDMS Manager where appropriate.
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Compliance & Standardisation
- Monitor EDMS processes to identify areas of non-compliance.
- Ensure agreed document control standards, naming conventions, workflows, forms, and processes are consistently followed.
- Record and track corrective actions arising from quality assurance checks and system reviews.
- Support the standardization of EDMS processes across projects.
- Provide guidance to project teams where improvements or corrective action are required.
- Contribute to the ongoing development and improvement of EDMS procedures and working practices.
Training & User Support
- Provide FieldView and Viewpoint onboarding, demonstrations, and training to new and existing users.
- Support users with system, document control, and process-related queries.
- Create and maintain user guides, training materials, and process guidance.
- Communicate relevant system and process updates to project teams.
- Promote the consistent and effective use of digital project systems.
- Identify areas where additional user guidance or training is required.
On-Site Support
- Provide regular FieldView and Viewpoint support across allocated project sites.
- Assist with user access, FieldView invitations, and QR codes where required.
- Provide hands-on systems and process support to project teams.
- Review system usage on site and identify opportunities for improvement.
- Support project teams in maintaining effective EDMS processes and build evidence requirements.
- Support management reviews, departmental audits, and compliance monitoring where required.
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What you'll bring
- Experience within Document Control, Electronic Document Management Systems, or a similar project information environment is desirable.
- Experience supporting digital document and information workflows, ideally across multiple projects.
- Strong administrative and organizational experience with good record-keeping skills.
- Experience supporting project teams and providing system guidance or training is desirable.
- Experience with FieldView and Viewpoint for Projects would be advantageous.
- Good attention to detail and a methodical approach to document and information management.
- Effective problem-solving skills with the ability to identify and follow up issues.
- Clear written and verbal communication skills.
This role will be based at Taplow, with travel required across the regional sites.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
- The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Internal applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.
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