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London Borough of Hackney

Domestic Abuse Intervention Service Business Support Officer

London
Posted about 7 hours ago
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Business Support Officer

An opportunity has arisen to work as a Business Support Officer based within Hackney’s Domestic Abuse Intervention Service, Hackney Council’s Team of The Year 2025. The role involves:

  • Administering and minuting a variety of panels which discuss and safeguard people subjected to different forms of abuse
  • Minuting and organising different strategic / partnership meetings that take forward Hackney’s Eliminating Violence Against Women and Girls Strategy 2025-2029
  • Creating and maintaining client files and progressing worksteps on Hackney’s Mosaic case management system
  • Producing, analysing and reporting on a range of data for different audiences
  • Supporting the wide variety of work undertaken in the service e.g. public campaigns and events, therapeutic group interventions for domestic abuse survivors, bespoke projects with key partner agencies

Requirements

Please apply if you are:

  • Keen to be part of the service in the Council that leads on a wide range of issues relating to Violence Against Women and Girls including misogyny, sexual exploitation, domestic homicide, harmful practices and intergenerational abuse
  • Able to work in a service whose culture is one of high expectations and high levels of trust in its workforce
  • Confident about using ICT in an accurate and timely way to record, minute and disseminate information accurately and in a timely way
  • Organised and able to plan and manage a workload involving competing priorities
  • Interested in developing, trying out and improving ways of gathering and reporting on data and organising the work of a busy service
  • Adaptable and dynamic, enjoying a workload that involves different types of tasks, from helping to plan and organise a partnership event to minuting Hackney’s MARAC (Multi Agency Risk Assessment Conference) to tracking actions relating to serious domestic abuse incidents.

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Important Information

An Enhanced DBS Check Is Required For This Role.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Application Deadlines

  • Closing date for applications: 04 October 2026 (22:59)
  • Interview date: W/c 19 October 2026

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Please note, we reserve the right to close applications early if we receive a high number of applications.

Our Values

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Equal Opportunities

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

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Location

London, England, United Kingdom

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