Coventry City Council
Domestic / Cleaner (Client Contact)
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Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all, and is free from discrimination and bias.
We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.
In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.
What is the job role? Domestic Assistant
At Eric Williams House, we're more than just a care home. We're a specialist dementia care community where every member of the team plays an important role in helping residents feel safe, valued and at home.
A clean, welcoming environment can make a huge difference to someone's day. That's why we're looking for friendly, reliable people who take pride in their work and want to be part of a team that genuinely cares.
What You'll Be Doing
- Helping create a warm, comfortable and welcoming home for residents, families and visitors.
- Maintaining high standards of cleanliness throughout the home.
- Cleaning resident bedrooms, communal areas, bathrooms and staff facilities.
- Carrying out mopping, vacuuming, dusting, polishing and other daily cleaning duties.
- Following infection prevention and health and safety procedures.
- Working as part of a wider team to support people living with dementia
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You Don't Need Previous Experience In a Care Setting.
We're looking for people who are:
- Reliable and dependable
- Friendly and approachable
- Proud of doing a job well
- Positive and hardworking
- Able to work independently and as part of a team
- Passionate about creating a safe and welcoming environment
If you have the right attitude, we can teach the rest.
Opportunities Available
We currently have:
- ✅ Domestic Assistant (Weekdays Only)
- ✅ Domestic Assistant (Alternate Weekends Required)
The weekend post attracts the appropriate weekend enhancement payments in addition to basic pay.
We welcome applications from people of all backgrounds, cultures, faiths, identities, abilities, sexual orientations and life experiences. Diversity makes our team stronger and helps us provide the very best support for the people who live here.
Ready to Find Out More?
Complete an application and join one of our Recruitment Information Sessions to discover whether Eric Williams House could be the right fit for you.
Because creating an outstanding home takes an outstanding team. ✨
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Who are we looking for?
All applicants will be invited to attend one of our Recruitment Information Sessions on:
Job Shop Coventry City Centre, Smithford Way, Coventry, CV1 1FY
These are being held week commencing 14 September 2026.
This is an opportunity to learn more about Eric Williams House, meet the management team, find out what it's really like to work in a specialist dementia care setting, and decide whether this is the right role for you.
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Places are limited and will be allocated on a first come, first serve basis. Once all places have been filled, this recruitment campaign may close, so we encourage applications to be submitted as soon as possible.
- ✅ Domestic Assistant - 14 Hours Per Week (Weekdays Only)
- ✅ Domestic Assistant - 16 Hours Per Week (Alternate Weekends Required)
The weekend post attracts the appropriate weekend enhancement payments in addition to your basic pay.
We are committed to building a diverse workforce and welcome applications from people of all backgrounds, cultures, faiths, identities, abilities and experiences.
For further information, please contact Terri.Hallinan@coventry.gov.uk
If you require support to complete your application, please visit our Accessibility Page.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer a guaranteed interview to applicants who meet the minimum criteria and:
- Are members of the Armed Forces community or veterans.
- Are currently in care or have previously been in care.
- Consider themselves disabled or have a long-term health condition.
Please read the Coventry City Council Application Process document available on our jobs page before applying.
Because creating an outstanding home takes an outstanding team. ✨
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
Attached documents
- Coventry City Council Application Process 2.pdf
- JD - Domestic client contact.pdf
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