Care Fertility
Donor Bank Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Donor Bank Coordinator
Location: Hybrid (Home-based and Nottingham Clinic)
Please note: Attendance at our Nottingham Clinic every Tuesday is a mandatory requirement of this role.
Department: Donation
Reporting to: Donor Bank Manager
Leadership Responsibility: None
Contract Type: Permanent, 37.5 hours per week
Salary: £25,284.50 per annum
About Us
Care Fertility is one of the UK's leading fertility treatment providers, dedicated to creating families through compassionate care, clinical excellence, and innovation. We support patients through some of the most important moments of their lives and are committed to delivering outstanding experiences throughout their fertility journey.
The Opportunity
We have an exciting opportunity for a Donor Bank Coordinator to join our specialist Donation team.
This is a rare opportunity to develop expertise within the field of fertility donation, supporting a wide range of patient pathways including egg, sperm and embryo recipients, altruistic donors, shared motherhood arrangements, known donor cycles, and surrogacy journeys.
As a Donor Bank Coordinator, you will play a vital role in supporting donor recruitment activities, donor bank administration, and patient coordination. Working closely with clinics, donors, patients, and external partners, you'll help ensure safe, compliant, and compassionate care at every stage of the donation process.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This role would suit an organised and detail-oriented individual who enjoys working in a highly regulated healthcare environment and is passionate about making a difference to patient experiences.
What You'll Be Doing
Donor Bank Management
- Supporting the administration of egg, sperm and embryo cryobanks
- Coordinating donor material allocation, matching, reservations, storage, transfers, imports and exports
- Monitoring consent status, family limits and regulatory requirements
- Maintaining accurate records and supporting audits and reporting activities
- Liaising with clinics and external partners to support donor bank operations
Patient and Donor Support
- Providing clear, professional and compassionate information to patients and donors
- Supporting consent processes and ensuring documentation is completed accurately
- Escalating complex issues appropriately and maintaining excellent customer service standards
Administration and Coordination
- Maintaining accurate information across donor and patient management systems
- Processing documentation and data efficiently and accurately
- Supporting service improvements and operational developments
- Using Microsoft Office and digital systems to manage records and communications
Governance and Compliance
- Ensuring compliance with HFEA regulations, GDPR, company policies and standard operating procedures
- Supporting audits, inspections and quality improvement initiatives
- Maintaining accurate documentation and audit trails
- Reporting incidents and managing complaints in line with procedures
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About You
We're looking for someone who can demonstrate:
- Excellent organisational skills and exceptional attention to detail
- Previous experience in an administrative, coordination or healthcare support role
- Confidence working with databases, systems and complex information
- Strong communication and relationship-building skills
- The ability to manage competing priorities and work independently
- A patient-focused approach with empathy and professionalism
- Experience working within a regulated environment (desirable)
- A commitment to providing outstanding service and continuous improvement
Why Join Care Fertility?
- Make a genuine difference to people's lives every day
- Develop specialist knowledge within fertility and donation services
- Work as part of a supportive, collaborative multidisciplinary team
- Access ongoing training and development opportunities
- Hybrid working arrangement offering flexibility alongside clinic-based collaboration
How to Apply
If you're looking for a rewarding career within a specialist healthcare service and would like to help individuals and families achieve their dreams of parenthood, we'd love to hear from you.
Apply now using the link provided.
Closing Date: 5 August 2026 (end of day)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills