Minor Hotels Europe and Americas
Doorman (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
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About The Role
For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a professional and guest-focused Doorman to deliver an exceptional welcome experience for our guests. As one of the hotel's most visible ambassadors, you will create memorable first impressions through warm hospitality, attention to detail, and impeccable service.
Join one of the first 75 team members and play a defining role in launching a new luxury destination in Mayfair. From day one, you will help shape the culture, service standards and guest experience that set the hotel apart.
Key Duties & Responsibilities
- Welcome guests with warmth, professionalism, and genuine hospitality.
- Assist guests upon arrival and departure, ensuring a seamless guest experience.
- Manage the hotel entrance and maintain a visible, professional presence at all times.
- Support VIP arrivals and contribute to personalized guest experiences.
- Assist with transportation arrangements and provide local directions when required.
- Collaborate closely with Concierge, Bell, and Front Office teams to deliver outstanding service.
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How can you succeed in this role
- Previous experience in luxury hospitality or a guest-facing role is preferred.
- Passion for delivering exceptional guest service.
- A confident, approachable, and professional manner.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to anticipate guest needs.
- Polished appearance and professional demeanor.
- Fluency in English is essential; additional languages are highly advantageous.
What You Can Expect
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Competitive compensation package
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
✨ Join us at The Westdill Mayfair Colbert Collection Talent Day on 10 September. Meet our Hiring Managers, take part in on-the-day interviews, and discover exciting career opportunities as part of our opening team. Whether you’re looking for a new challenge or know someone who is, we would love to meet you both. Feel free to bring a friend!
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
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