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Role Overview
We are looking for an enthusiastic and customer-focused Doorperson to join our team. If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you!
What You'll Be Doing
- Act as the first point of contact for guests, providing a professional and welcoming presence while maintaining control of the venue entrance.
- Manage access to the venue by monitoring guest entry and exit, ensuring admission is in line with company policies and licensing requirements.
- Maintain a safe and secure environment by remaining vigilant, identifying potential risks and taking appropriate action to prevent incidents from escalating.
- Build positive relationships with guests while confidently managing challenging situations with professionalism, discretion, and sound judgment.
- Monitor occupancy levels and support the management team in controlling capacity when required.
- Work closely with management and the front-of-house team to ensure the smooth flow of guests into and out of the venue.
- Conduct regular patrols of the entrance and surrounding areas to maintain security, cleanliness, and a positive guest environment.
- Respond promptly and appropriately to incidents, disturbances, or emergencies, escalating concerns to management or the relevant authorities where necessary.
- Assist in enforcing company policies, licensing conditions, and health and safety procedures, ensuring compliance at all times.
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About You
- Previous experience as a Doorperson, Security, or similar role within hospitality.
- Valid SIA Door Supervisor License.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
About Us
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Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.
Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.
At the heart of what we do is a commitment to craftsmanship, provenance, and authenticity. We work closely with farmers, growers, and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity, and care.
As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service, and a genuine connection to British produce.
If you're passionate about providing excellent service and creating memorable experiences for guests, we'd love to have you join the team!
Apply now and we'll take it from there!
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