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Driver and Dispatch Manager
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Bakeri Baltzersen, Harrogate, HG3 2SG
A GBP 16.00 per hour + A GBP 3.00 per hour unsocial hours supplement between 11pm and 6am
Full-time: 40 hours per week
Wednesday to Saturday: Approx. midnight to 10am
We are looking for an experienced Driver and Dispatch Manager to take responsibility for our day-to-day delivery operation, lead our team of drivers, and help manage our fleet of eight company vans.
This is a very hands-on role combining packing, driving, dispatch, team supervision, and fleet coordination.
The first 2-3 hours of each shift are focused on getting products packed and ready for delivery. This is a team effort, with everyone pitching in to make sure orders are prepared, loaded, and ready to leave on time.
From there, you will help coordinate the delivery operation, regularly complete delivery routes yourself, and lead the driver team, while ensuring vehicles are properly maintained, and the overall operation runs smoothly.
This is not a desk-based management position, so we are looking for someone who enjoys being actively involved in the day-to-day operation and leading by example.
The Role
Working closely with our Logistics Manager, you will help ensure our bakery products are packed, loaded, and delivered to customers safely, efficiently, and on time.
Your Responsibilities Will Include
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- Working alongside the team to pack products during the first 2-3 hours of each shift
- Making sure orders are prepared and ready for loading and dispatch
- Coordinating daily delivery schedules and dispatching drivers
- Regularly completing delivery routes yourself
- Supervising and providing day-to-day support to the driver team
- Planning routes and allocating drivers and vehicles
- Responding quickly to delivery, staffing, or transport issues
- Monitoring driver performance using vehicle tracking information
- Helping onboard and train new drivers
- Maintaining accurate delivery, vehicle, and operational records
- Liaising with customers and colleagues regarding deliveries and service updates
- Identifying opportunities to improve routes, processes, and operational efficiency
Fleet Management
You will also help manage our fleet of eight electric and diesel vans, including:
- Coordinating servicing, MOTs, repairs, and maintenance
- Carrying out regular vehicle checks
- Ensuring vehicles remain safe, roadworthy, and compliant
- Monitoring mileage, fuel usage, and vehicle performance
- Maintaining insurance, tax, and maintenance documentation
- Managing vehicle allocations
- Ensuring appropriate health and safety and transport procedures are followed
About You
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We are looking for someone with previous experience in a delivery, transport, logistics, or similar operational environment who is ready to take responsibility for both people and day-to-day operations.
Ideally, You Will Have
- Previous experience within transport, delivery, distribution, or logistics
- Experience supervising, coordinating, or leading drivers or an operational team
- Experience coordinating delivery routes, schedules, or dispatch operations
- Experience looking after vehicles or a small fleet
- A full UK driving licence
- Strong organizational and problem-solving skills
- Confidence making decisions and dealing with operational issues
- Good communication and people-management skills
- A practical, hands-on approach and willingness to pitch in wherever needed
- The ability to work effectively during permanent night and early-morning hours
Previous experience as a Transport Supervisor, Dispatch Supervisor, Fleet Supervisor, Lead Driver, Senior Delivery Driver, or in a similar operational role could be particularly relevant.
Hours and Pay
The role works four 10-hour shifts per week, Wednesday to Saturday, approximately midnight to 10am.
The standard rate is A GBP 16.00 per hour, with an additional A GBP 3.00 per hour unsocial hours supplement between 11pm and 6am.
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