Driver Induction and Training

• To encourage drivers to deliver a quality service and incorporate Company initiatives into the training (e.g. The Three “Sees”).
• Embedding knowledge and skills learnt at the training school ensuring drivers are fully aware of driving laws and regulations.
• Enrol drivers on company systems and ensure they are able to navigate them (Driver Pin and Ferry Key Safe/RFID card).
• Provide (and document) route learning including all light running routes, curtailment points, and collision / incident hot spots.
• Provide (and document) vehicle type training on all local vehicle types.
• Once satisfied that drivers are ready to enter service, complete relevant sign off sheets in the ‘Training and Induction’ book and scan to Papervision before passing the driver to the allocation team.

Co-ordinating team of depot mentors

• Provide a supportive environment and assist new colleagues with any questions.
• Assist with all aspects of new route launches and any relevant training / assessments or documentation required.

Probation Reviews & Ongoing Management

• Carry out probation reviews at 2, 4, and 6 months to review drivers' performance ensuring the relevant paperwork is completed in a timely manner.
• To work closely with the depot management team to address colleagues' performance issues and extend probationary periods for those not displaying a satisfactory performance.
• Line management responsibilities – making liability decisions, viewing CCTV, updating Tracerit, and taking further action as required (ROC).

Proactivity.

• Raising awareness of hotspots or key issues.
• Actively be seen out and about communicating with colleagues.
• Getting behind any new initiatives at either a depot or Company level.

Employee Engagement.

• Celebrating success by recognising and rewarding drivers and sharing the news widely.
• Being visible and approachable, both in the depot and on the road.
• Travelling on our services.
• Using Blink actively.
• Fostering good working relationships.

Ongoing Training

• Carry out refresher training / confidence building training with drivers as required.
• Monitoring the driving standards of existing staff as well as new starters and to be involved in the introduction of new technologies e.g CMS.
• Any other duties commensurate with the role.

Skills, Knowledge and Expertise

• Knowledge of DVSA regulations and health and safety regulations is essential.
• Must have thorough appreciation of the needs of external customers and external stakeholders, coupled with the ability to identify areas for improvement and implement effective action plans.
• Demonstrates exemplary people skills through effective communication, listening, and adaptability to a wider audience.
• Experienced in managing and motivating individuals to achieve high standards of performance.
• Flexible approach to working hours, with ability to attend run out/run in sessions outside of working hours.
• Ability to complete probationary outcome letters, reports, and training records to a high standard.

Benefits

• Free travel on all TfL routes for you and a friend or family member (once you’ve worked with us for three months).
• Free online and face-to-face counselling, legal advice, and more through our employee assistance programme.
• Our contributory pension scheme – you put in 5% of your salary each month and we’ll add 3% on top. Our pensions also include a death-in-service benefit which pays out a tax-free lump sum if you die while you’re employed by us.
• Life insurance (if you sign up to the pension scheme).
• Employee benefits from shops and retailers – including Apple, Adidas, Nike, Vue, Odeon, Sainsbury’s, Asda, Morrisons, and more.