Havens Hospices
Driver [Trading]
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Collection & Delivery Driver
Make a difference every day by supporting our retail shops and local community.
We are looking for a reliable, customer-focused Collection & Delivery Driver to provide a safe, efficient and professional collection and delivery service across our retail network.
In this varied and rewarding role, you will collect donated goods and furniture from supporters’ homes, deliver stock and donations between our shops and other designated locations, and play a vital part in helping our retail operations generate income to support the Charity’s work.
You will be responsible for driving Charity vehicles and, where appropriate, your own vehicle, ensuring all collections and deliveries are completed safely, legally and in line with Charity policies and procedures.
As one of the Charity’s ambassadors, you will provide excellent customer service to donors, colleagues and members of the community, creating positive experiences that encourage ongoing support.
This is a bank position and shifts would be agreed on an as and when basis.
Physical Requirements: This role includes manual handling activities, frequent vehicle entry and exit, and the movement of goods. Applicants should be able to undertake these tasks safely and effectively. We are committed to making reasonable adjustments for disabled candidates and employees where appropriate.
Key Responsibilities Include
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- Collecting donated furniture, goods and stock from supporters and designated locations.
- Delivering stock and donations between Charity shops and other sites as required.
- Loading, unloading and handling items safely and efficiently.
- Providing a courteous, professional and customer-focused service at all times.
- Maintaining accurate records of collections and deliveries.
- Ensuring vehicles are operated safely and kept clean and roadworthy.
- Complying with all relevant legislation, health and safety requirements, and Charity policies.
What We're Looking For
- A full, clean driving licence.
- Business vehicle insurance.
- Excellent customer service and communication skills.
- Good organisational skills and the ability to work independently.
- A flexible and reliable approach to work.
- Ability to undertake manual handling tasks, including lifting and moving furniture and donated goods.
- Commitment to the Charity’s values and mission.
This is an exciting opportunity to join a dedicated team and make a meaningful contribution to the Charity’s success while supporting the local community.
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
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Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
Havens Hospices is committed to being an inclusive employer where everyone feels valued, supported, and empowered. We are committed to recruiting and interviewing all diverse, talented individuals from all sections of our community, who share our purpose of 'Making every day count' under the Disability Confident Scheme if they meet the minimum criteria - please ensure you select this option within your application.
We encourage applicants to be open about your needs so we can work with you to design an accessible and positive interview experience. Please contact AskPeopleHR@havenshospices.org.uk if you require any reasonable adjustments during the process.
For further details / informal visits contact:
- Name: Emily Johnson
- Job title: Operations Manager
- Email address: ejohnson@havenshospices.org.uk
- Telephone number: 07727684620
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