South Yorkshire Mayoral Combined Authority
DTS Project Support Officer
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Application Deadline: 16 August 2026
Department: Digital & Technology Services
Location: Sheffield Head Office
Compensation: £32,053 - £34,950 / year
Description
- Hours: 37 hours per week (full time)
- Contract: Permanent
- Salary: Grade 6 - £32,053 - £34,950
- Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)
We are looking for an organised and proactive Project Support Officer to provide high-quality operational and administrative support to our Digital and Technology Services (DTS) team.
This is a key role supporting a busy and fast-paced service, ensuring effective coordination, communication and administration across the department. Working closely with DTS Project Managers and the wider DTS team, you will help enable the delivery of technology services that support the organisation's priorities and objectives.
Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal.
About The Role
As a Digital & Technology Services Project Support Officer, you will provide comprehensive administrative and coordination supporting a range of departmental project activities, helping to ensure the smooth running of the service.
In this role, you will:
- Act as a key point of contact for enquiries into the Digital and Technology Services team
- Provide administrative support including diary management, meeting coordination, minute taking and document preparation
- Monitor actions, milestones and project updates to ensure work progresses effectively
- Develop and maintain effective systems, processes and records to support efficient project delivery
- Produce and coordinate reports, updates and information for project meetings and governance group.
- Support communication between DTS, internal customers and external stakeholders
- Build positive relationships with colleagues, partners and stakeholders across the organisation
- Assist in coordinating and monitoring activities, ensuring actions are tracked through to completion
- Maintain accurate records and handle sensitive information in line with data protection requirements
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This is a varied role offering the opportunity to work across a wide range of digital and technology initiatives while providing essential support to a high-performing team.
About You
You will be a highly organised and professional administrator with excellent communication skills and the ability to manage multiple priorities in a fast-moving environment.
You will bring:
- Experience working in an administrative, business support or coordination role
- Strong organisational skills and the ability to manage competing deadlines effectively
- Excellent written and verbal communication skills
- Confidence working with confidential and sensitive information
- Strong Microsoft Office skills, including Word, Excel, PowerPoint and Outlook
- Experience developing and maintaining effective systems, processes and records
- A proactive approach to problem-solving and continuous improvement
- The ability to build positive working relationships with a wide range of stakeholders
- High levels of professionalism, discretion and attention to detail
You will thrive in a collaborative environment, enjoy supporting others to achieve their objectives, and be committed to delivering a high-quality service that helps enable digital transformation across South Yorkshire.
Benefits
All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of our benefits include -
- Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
- Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in addition to your normal annual leave
- Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
- Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
- Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
- Training on the job - Support with upskilling skills through on-the-job training and qualifications
- Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.
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Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.
If you require any reasonable adjustments throughout the process, please contact recruitment@southyorkshire-ca.gov.uk or include within your application form detailing the adjustment and how it will assist in managing any barriers.
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