Crystal Care Solutions Limited
Dual Registered Manager - North Wales - 8 Beds over 2 homes
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Job Description
Location:
Crystal Care Solutions - Y'Benarth
What We Do
Crystal Care Solutions are a specialist, independent social care organisation who operate a number of residential and supported living units across the region. Established in 2007, we pride ourselves in providing an outstanding contribution to the children and young people we care for which is highlighted with 100% of our Residential Homes being rated Good or Outstanding with Ofsted. Our aim is to transform the lives of looked-after children.
An exciting opportunity has arisen to join the Crystal Care Solutions team as a Dual Registered Manager for 2 EDB Children's Homes based in North Wales
As a Registered Manager, you will have the opportunity to make a real difference in the lives of children and young people; you won’t find a more rewarding career.
The successful candidate will be working Monday - Friday 9am until 5pm. However, you may be required to work additional hours as required by the needs of the business and the young people we care for.
What We Need
We want to hear from caring, enthusiastic, and dedicated individuals with a can-do approach who really care about the lives of young people. You’ll enjoy working with children and young people, supporting your team to achieve positive outcomes. You’ll create a safe, caring, and supportive place to live for children and young people.
If you have managerial experience within Residential Childcare, this could be the perfect role for you.
Essential Job Requirements
- Provide a safe environment for the young people in our care
- Good communication skills with the ability to develop positive relationships with young people, colleagues, and professionals
- Be a good team player to provide a high level of care and achieve positive outcomes
- Encourage the young people to be motivated and take part in activities, education, and extracurricular activities
- Experience of and ability to lead staff teams to provide a high level of care within a residential childcare setting
- Have a knowledge of child development and appreciation of the needs of children and young people
- Have attention to detail ensuring correct information is recorded in all paperwork, keeping this up to date and organized for the managers' review
- Be able to adapt working practice to the ethos of the home
- Have resilience, motivation, and determination
- Can adapt to challenging and changing situations
- Be inclusive to all children & young people
- Diploma Level 3 qualified in Children and Young Person’s Workforce or equivalent - Wales
- Have 3 years’ work experience working with Children and Young People within a residential environment including 2 years at a senior level
- Experience of Inspections and strong knowledge of the following regulations:
- Social Services and Wellbeing Act (Wales) 2014
- Regulation and Inspection of Social Care (Wales) Act 2016
- The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017
- Code of Professional Practice - Social Care Wales, who are the workforce regulator
- Experience of attending professionals' meetings and working contributively with the professional network
- Experience of attending formal meetings and preparing formal reports
- Up to date knowledge of the current legislation governing the sector
- Have an understanding and can demonstrate confidentiality
- Physical activities with the children and young people
- Demonstrate a commitment to personal development and acquisition of professional skills and further qualifications
- Be flexible and able to undertake shift work including weekends and sleep-ins.
- Ability to participate in ‘On-Call-Manager’ Rota and take calls out of hours.
- Safe holding and physical intervention
- Be confident in using Microsoft Office including Outlook, Excel, and Word
- Apply for enhanced DBS disclosure and if applicable, overseas criminal records checks
- Full UK driving licence.
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Desirable Attributes
- Level 5 Leadership & Management qualification or Level 4 Registered Manager Award, or equivalent
- Understanding of attachment and trauma in relation to young people
- Experience in a therapeutic setting
- Proven CIW inspection history
- Proven success in development of teams and individuals
Child and Adult Protections Statement
Crystal Care Solutions believe it is the responsibility of all staff at Crystal Care Solutions to ensure that the Health, Safety, and Wellbeing of all Children, Young People, and Young Adults is treated with utmost seriousness. Child and Adult Protection and Safeguarding are fundamental in reducing the risks to young people and allowing young people to live in a home that is free from fear or judgement.
Crystal Care Solutions has an in-depth policy that clearly demonstrates the responsibilities you need to undertake to comply with the organisation’s Safeguarding procedures, which is provided to all staff during the recruitment process. This ensures all staff are aware of what is classed as abuse, how to support young people, who to tell, and how to record a disclosure.
Successful applicants will be required to apply for enhanced DBS disclosure. Crystal Care Solutions is an equal opportunities employer and promotes Equal Opportunities in employment. As a company, we oppose any form of unlawful discrimination. You are expected to comply with Crystal Care Solutions policy on Equal Opportunity to ensure that your work practice and actions re-enforce this at all times.
About The Role
The post holder will be responsible for managing all aspects of running the Home. Ensure that Children and Young People have their needs met and the home meets the standards set out in the Statement of Purpose. Establish and maintain a competent, motivated, and confident staffing team and offer leadership, managerial direction, guidance, and support to subordinates. Monitor the home’s equipment, appliances, and grounds and ensure they are effectively maintained in accordance with health and safety requirements. Actively strive to achieve the best outcomes for the Children and Young People, and achieve a positive Ofsted inspection of ‘Good’ or above. The post holder will be the ‘Registered Manager’ for the home and fulfil requirements and obligations set out in the Children’s Homes Regulations and Quality Standards for Children’s Homes 2015/Regulation and Inspection of Social Care (Wales) Act 2016.
Crystal Care Solutions reserve the right to interview candidates as they apply, and close the advert before the close date, in the event of a high number of applications or on offer to an earlier interviewed candidate.
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Skills Needed
- People
- Compliance
- Managerial / Operational
- Manufacturing / Production
- Nursing / Caring
- Servicing
About The Company
Established in 2007, Crystal Care Solutions has built a strong reputation as a trusted, values-led care provider, dedicated to delivering high-quality residential services for children and young people with complex needs. Since its inception, the organisation has expanded to 17 homes across three specialist service areas: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Care Leaving, operating across the North West, West Midlands, and North Wales. With deep expertise in Safeguarding, Regulatory Compliance, and Therapeutic Care, Crystal Care Solutions is recognised as a purpose-driven organisation with a clear mission - to create safe, stable environments which unlocks the potential of every individual in its care.
Company Culture
At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence. We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally.
We believe that delivering outstanding service starts with a positive workplace culture - one that embraces integrity, respect, and open communication. Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.
Required Criteria
- Managerial experience and ability to lead staff teams within a residential childcare setting.
- Good communication skills and ability to develop positive relationships with young people, colleagues, and professionals.
- Attention to detail for accurate and organized record-keeping.
- Possess resilience, motivation, and determination.
- Ability to adapt to challenging and changing situations.
- Commitment to inclusivity for all children and young people.
- Have 3 years’ work experience with Children and Young People in a residential environment, including 2 years at a senior level.
- Experience attending professionals' meetings and collaborating with professional networks.
- Experience attending formal meetings and preparing formal reports.
- Commitment to personal development and acquisition of professional skills and further qualifications.
- Ability to participate in an ‘On-Call-Manager’ Rota and take calls out of hours.
- Strong knowledge of Social Care Wales and experience of regulatory inspections under Care Inspectorate Wales.
- Hold a Diploma Level 3 qualification in Children and Young Person’s Workforce or equivalent - Wales.
Desired Criteria
- Hold a Level 5 Leadership & Management qualification or Level 4 Registered Manager Award, or equivalent.
- Understanding of attachment and trauma in relation to young people.
- Experience in a therapeutic setting.
- Proven success in the development of teams and individuals.
- Proven positive CIW inspection history.
Closing Date
Wednesday 30th September, 2026
Contract Type
full time
Salary
From £66,300.00 Yearly to £75,300.00 Yearly
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