French Selection (FS)
Dutch speaking Customer Service Advisor
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
FRENCH SELECTION (FS)
Dutch speaking Customer Service Advisor
Location: Kettering - Northamptonshire
Salary: up to £31,000pa plus benefits
Ref: 4335DC
To apply using our preferred format, please visit French Selection website, see website link below, go to the vacancies page, search job reference: 4335DC
Website: www.french-selection.co.uk
A leading global organisation specialising in the manufacture and supply of high-quality specialist products and technical solutions to professional and industrial customers worldwide.
Main duties:
- Be responsible for managing customer enquiries ensuring a high level of service across an international customer base.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The role:
- Manage customer enquiries via phone and email providing a professional and helpful service.
- Process customer orders, credits, and invoices accurately.
- Coordinate deliveries and liaise with relevant teams to ensure orders and services are completed on time.
- Manage customer accounts and outstanding payments.
- Resolve customer issues and queries, escalating to the appropriate departments when required.
- Build strong relationships with customers, franchisees, suppliers, and internal teams to ensure effective communication and smooth processes.
- Identify opportunities for continuous improvement while maintaining high standards of accuracy, quality, and customer service.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The candidate:
- Fluent in Dutch (written and spoken) essential.
- Experience in a customer service or an administration role.
- Excellent communication skills with the ability to build good relationships.
- Organised, confident with the ability to prioritise.
- Confident in using Microsoft Office.
The salary:
- up to £31,000pa plus benefits
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills