South Gloucestershire Council
Duty Manager
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How you'll make a difference
As Duty Manager, you will support the effective day-to-day operation of Alexandra Way Care Home. Working collaboratively with both day and night teams, you will help ensure the delivery of high-quality care and support to residents. In partnership with the Registered Manager, or in their absence, you will take responsibility for maintaining the wellbeing, safety, and welfare of residents, ensuring the home operates in accordance with organisational policies, regulatory requirements, and best practice standards.
What you will be doing
- Assist with the management of the care home, ensuring a safe, caring, and effective environment for residents. This will include overseeing risk assessments, COSHH compliance, and infection prevention and control measures.
- With support from the Registered Manager, ensure the home operates in line with current and emerging legislation, organisational policies, local authority requirements, and Care Quality Commission (CQC) standards.
- Monitor the quality of the work, using performance data and audits to identify areas for improvement and effectively target and allocate resources.
- Carry out hospital or home visits, assessing prospective residents to determine whether their needs can be safely and appropriately met within the home.
- Support the Registered Manager with recruitment, staff sickness and performance, helping to maintain a skilled and motivated workforce. As an NVQ/CQF Assessor, assess, mentor, and support staff in achieving their qualifications and professional development goals.
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What we need from you
- Experience of working within a regulated service at a supervisory level within a similar service setting.
- Hold or be working towards a professional qualification e.g. degree, NVQ 4 or equivalent in social work, social care, demonstrating a commitment to continuous professional development and best practice.
- Up-to-date knowledge of the Care Standards Act 2010, the Care Act 2014, MCA, DoL’s and safeguarding procedures, and the ability to apply this knowledge to support safe, lawful, and effective service delivery.
- Experience of monitoring resources and managing budgets effectively.
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What you need to know
- The role is 21 hours per week.
- Salary is pro-rata to hours worked.
- A Disclosure and Barring Service (DBS) basic check is required.
- Interviews will be held on 20th October.
How a career at South Gloucestershire Council is different
- Generous annual leave (pro rata)
- Employee wellbeing support
- Range of staff discounts, including eye tests, travel, shopping and leisure activities
- Commitment to diversity and inclusion
- Opportunities for career development and training
- Investment in schools to ensure every child and young person achieves their full potential
To view the full job description, please click this link: Duty Manager Residential Care Homes - Job Description
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