STACK Leisure
Duty Manager
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Management Positions Available Across All Levels
STACK is opening a brand-new location in Wigan, and we’re looking for a dynamic and experienced Management Team to join us and help bring the venue to life.
We’re looking for passionate hospitality professionals across all management levels, from Senior Management through to Duty Management, who can take charge of the day-to-day operation, lead from the front and ensure we deliver the exceptional guest experience STACK is known for.
The successful candidates will be responsible for overseeing daily operations, leading and motivating the team, maintaining high standards and making sure every guest has an experience to remember.
This role requires strong leadership skills, excellent communication, a hands-on approach and a real passion for hospitality. You’ll play a key role in creating a welcoming, energetic environment while supporting the overall success of the venue.
We’re looking for managers who are confident, enthusiastic and thrive in a fast-paced hospitality environment — people who can inspire their teams, stay calm under pressure and always lead by example.
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Company Description
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STACK Leisure creates exciting and unique leisure venues built from shipping containers or repurposed retail units, offering a distinctive destination experience. Each venue brings together independent street food traders, a range of bars, a coffee shop, and a central plaza focused around a stage with daily live entertainment. STACK Leisure curates spaces that harness the power of community, celebrate local culture, and support local enterprise and innovation. By contributing to the local economy and respecting the character of each place, STACK Leisure becomes a hub for people to connect. The venues bring guests together through shared enjoyment of food, drink, music, and entertainment.
Qualifications
- Experience in leisure, hospitality, or venue management, including supervising teams and coordinating daily operations.
- Strong customer service and communication skills, with the ability to handle guest feedback and resolve issues calmly and professionally.
- Knowledge of health and safety, licensing, and compliance standards relevant to hospitality or entertainment venues.
- Ability to manage shifts, prioritize tasks, and make decisions in a fast-paced, high-footfall environment.
- Comfort working closely with independent traders, entertainment providers, and internal stakeholders to deliver a cohesive guest experience.
- Basic proficiency with point-of-sale systems and operational reporting; familiarity with scheduling or venue management software is beneficial.
- Flexible approach to working hours, including evenings, weekends, and holidays as required by venue programming.
- Previous experience in a duty manager, supervisor, or similar leadership role is preferred; relevant vocational training or qualifications in hospitality or events are an advantage.
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