Badminton England
Duty Manager/Fitness Instructor
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The National Badminton Centre (NBC)
The National Badminton Centre (NBC) is an accredited Elite Training Centre and the home of badminton in England, where talented athletes are developed to compete for England and Great Britain on the world stage. But the NBC is much more than an elite sports facility. Alongside world-class badminton courts, we offer public and professional gym facilities, fitness suites, a spin studio, meeting rooms, a popular 25-room hotel, a sports bar, restaurant, and the National Badminton Museum, all open to the public. Inviting. Inclusive. Inspiring. We are committed to delivering more for our badminton community and creating a place where people can work, rest and play. As the NBC continues to evolve and grow, you could be part of its success.
Title: Duty Manager/Fitness Instructor
Team: National Badminton Centre
Responsible to: Operations and Compliance Manager
Office Location: National Badminton Centre, Milton Keynes
Term: Permanent, full-time (37.5 h/ week)
Salary: £27,000 per annum
Role Summary:
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The Duty Manager/Fitness Instructor is responsible for creating a safe, welcoming and positive environment for all visitors to the NBC, from Olympic athletes and Badminton England staff to hotel guests, health club members and other visitors. The role requires flexibility to work early morning, evening and weekend shifts, combining operational responsibility for the centre with the delivery of high-quality fitness services and member support.
The successful candidate will be customer-focused, proactive and adaptable, with the ability to work independently and as part of a team. Key responsibilities include overseeing the safe day-to-day operation of the facility, maintaining health and safety standards, completing compliance checks and records, and responding to customer needs across the site.
The role also includes monitoring the gym, supporting members with their health and fitness goals, carrying out inductions and promoting a positive fitness environment. For suitably qualified candidates, there is also the opportunity to build and deliver freelance Personal Training sessions. The successful candidate will play an important role in enhancing the member experience while ensuring the smooth and safe operation of the National Badminton Centre.
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Working at Badminton England:
Find out what it is like to be part of our amazing team, check out our Working at Badminton England Information page here
Application Process:
Please send us your CV along with a cover letter explaining why you’re a great fit for the role. We are looking for someone to start as soon as possible. We reserve a
Diversity & Inclusion:
"We positively celebrate Diversity & Inclusion at Badminton England. Our aim is to become the UK’s most inclusive National Governing Body - for our staff and members, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I at Badminton England, head over to our website to read out Inclusion Strategy.”
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