Mitie Cleaning & Hygiene Services
Duty Security Manager
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Duty Security Manager
Location: Deutsche Bank Estate, London
Employer: Mitie Security
Reporting to: Security Operations Manager
Salary: £18.74 per hour
Weekly Hours: 56 per week on average.
Shift Pattern: 12-hour shifts (Days, Nights, Weekends & Bank Holidays) | 7 On / 3 Off / 7 On / 4 Off
Join One of the UK's Leading Security Operations Teams
Mitie is seeking an experienced and ambitious Duty Security Manager to join our leadership team supporting a prestigious global financial institution.
This is a career-defining opportunity for a security professional looking to move beyond traditional guarding and into a senior operational leadership position within a world-class corporate environment.
As Duty Security Manager, you will play a key role in protecting a complex and high-profile business operation, leading multi-functional security teams, managing critical incidents, engaging with senior stakeholders, and contributing to the delivery of exceptional security and customer service standards.
This role offers valuable exposure to corporate security management, crisis leadership, risk management, client engagement, investigations, people leadership and business continuity operations, making it an excellent addition to the CV of any aspiring Security Operations Manager, Account Manager or Corporate Security Leader.
Why Join Us?
This Position Provides The Opportunity To
- Lead security operations within a globally recognised financial organisation.
- Manage and develop Supervisors and Security Officers within a high-performing team.
- Gain valuable experience in corporate security leadership and stakeholder management.
- Act as the operational lead during security incidents and emergency situations.
- Develop experience in investigations, performance management and employee relations.
- Work alongside experienced operational and client leadership teams.
- Contribute to strategic security initiatives, risk management and operational resilience.
- Enhance your professional profile through experience within one of the UK's most respected security and facilities management organisations.
The Opportunity
The Duty Security Manager is responsible for the operational leadership and management of security services across a prestigious corporate estate.
You will be entrusted with overseeing daily operations, leading incident response activity, managing personnel, ensuring contractual compliance and maintaining strong relationships with both client stakeholders and internal departments.
This role requires a confident leader who can make sound decisions under pressure, motivate teams, drive performance and maintain the highest standards of professionalism.
Key Responsibilities
Operational Leadership
- Lead and manage all security operations across the estate.
- Provide visible leadership and direction to Supervisors and Officers.
- Ensure operational excellence and consistent service delivery.
- Drive continuous improvement across security processes and procedures.
Incident & Crisis Management
- Act as the Duty Incident Leader during security, safety and business continuity incidents.
- Coordinate emergency responses and critical decision-making processes.
- Manage incident escalation and communication with senior stakeholders.
- Support post-incident reviews and lessons learned processes.
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People Management
- Provide leadership, coaching and development to security personnel.
- Conduct performance reviews, welfare meetings and development discussions.
- Support disciplinary, capability and grievance processes.
- Identify and develop future leaders through succession planning initiatives.
Client & Stakeholder Engagement
- Build and maintain effective relationships with client representatives.
- Represent the security function during meetings and operational briefings.
- Provide professional advice relating to security risks and operational concerns.
- Ensure stakeholder expectations are exceeded at all times.
Compliance & Governance
- Ensure adherence to company policies, client procedures and industry best practice.
- Conduct audits, inspections and quality assurance reviews.
- Maintain accurate records, reports and compliance documentation.
- Support regulatory, contractual and client audit requirements.
Security Risk Management
- Assess operational risks and implement mitigation strategies.
- Identify vulnerabilities and recommend improvements.
- Support business continuity and resilience planning.
- Promote a proactive security culture across the estate.
Essential Experience
We're keen to hear from candidates who can demonstrate:
- Previous experience as a Duty Manager, Security Manager, Operations Manager, Security Supervisor or similar leadership role.
- Experience managing teams within a corporate, financial services, critical infrastructure, government or high-profile environment.
- Proven experience leading operational responses during incidents and emergencies.
- Strong understanding of risk management, security operations and business continuity principles.
- Experience conducting investigations and producing detailed reports.
- Experience managing performance, attendance and employee development.
- Excellent communication and stakeholder management skills.
- Strong decision-making abilities and confidence under pressure.
Desirable Experience
- Bronze Commander qualification.
- JESIP qualification or experience working within command and control structures.
- Corporate Security Institute membership.
- Experience working in banking, finance, critical infrastructure or multinational corporate environments.
- Knowledge of intelligence-led security operations.
- Experience supporting security technology platforms and CCTV operations.
Qualifications
Essential
- SIA Door Supervisor Licence.
- First Aid at Work Qualification.
- Full UK Right to Work.
- Competent user of Microsoft Office Suite.
Desirable
- SIA CCTV Licence.
- IOSH Managing Safely.
- Bronze Commander.
- Mental Health First Aid.
- Relevant security management qualification.
What Success Looks Like
In this role you will:
- Lead high-performing security teams.
- Build trusted relationships with senior stakeholders.
- Manage significant incidents with confidence.
- Drive operational excellence and compliance.
- Develop management experience within a prestigious corporate environment.
- Position yourself for future progression into Security Operations Manager, Account Manager, Regional Management or Corporate Security Leadership roles.
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About You
You are an ambitious security leader who wants more than a traditional security management role.
You are looking for an opportunity to develop your leadership capability, influence strategic security decisions, work within a prestigious corporate environment and build experience that will strengthen your long-term career prospects within the security industry.
Our Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our Commitment to Inclusion
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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