VE3
Dynamics 365 F&O Platform & DevOps Engineer
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Dynamics 365 F&O Platform & DevOps Engineer
Location: UK
Position Type: Full-time
Experience Level: 5+ years
About the Role
VE3 is looking for an experienced Dynamics 365 Finance & Operations Platform & DevOps Engineer to take technical ownership of D365 F&O environments, deployments, release management, Azure DevOps and platform operations.
We are looking for someone who understands how a large enterprise D365 F&O platform is administered, deployed, maintained, upgraded, monitored and supported across development, test, UAT and production environments.
The successful candidate will work closely with D365 developers, functional consultants, solution architects, infrastructure/cloud teams and customer stakeholders to provide a reliable and controlled engineering and release capability for Dynamics 365 F&O.
The role would suit someone with a background in Dynamics AX / D365 F&O administration combined with Azure DevOps, release engineering, production deployment and Microsoft cloud technologies.
Requirements
Key Responsibilities
D365 F&O Platform & Environment Management
- Manage and support Microsoft Dynamics 365 Finance & Operations environments across development, test, UAT, sandbox and production.
- Administer D365 F&O environments through Microsoft Lifecycle Services and associated Microsoft platform services.
- Coordinate environment provisioning, refreshes, database movement and environment maintenance activities.
- Manage sandbox-to-production release processes and production deployment activities.
- Plan and execute application updates, platform updates, servicing activities and environment upgrades.
- Maintain environment configuration and ensure consistency across the D365 landscape.
- Support troubleshooting of application, deployment, environment and infrastructure-related issues.
- Coordinate planned maintenance and minimise disruption to business-critical environments.
Azure DevOps & CI/CD
- Own and continuously improve Azure DevOps processes supporting D365 F&O engineering.
- Design, configure and maintain build and release pipelines.
- Automate build, packaging, validation and deployment processes wherever practical.
- Manage branching, source control, pull requests and release governance.
- Establish appropriate deployment gates, approvals and quality controls.
- Maintain release artefacts and traceability between requirements, code, builds and deployments.
- Work with development teams to improve deployment reliability and shorten release cycles.
- Troubleshoot failed builds and deployments and coordinate remediation.
Release & Deployment Management
- Own the technical release process from development through to production.
- Create and maintain deployment schedules, release plans, rollback plans and implementation runbooks.
- Coordinate dependencies across technical and functional workstreams.
- Manage software deployable packages and validate packages prior to production deployment.
- Perform or coordinate production deployments under controlled change-management processes.
- Ensure releases are tested and technically validated before promotion.
- Support out-of-hours or scheduled production releases when required.
- Perform post-deployment validation and coordinate resolution of release-related incidents.
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Dynamics AX / D365 Technical Administration
- Bring strong knowledge of Microsoft Dynamics AX and Dynamics 365 F&O architecture and administration.
- Understand D365 application topology, environments, databases, integration points and deployment architecture.
- Support database refreshes, data movement and environment cloning activities.
- Assist technical teams with troubleshooting performance, integration and environment issues.
- Work with developers on D365 development lifecycle and deployment requirements.
- Support implementation and management of integrations between D365 F&O and other enterprise platforms.
Azure & Microsoft Cloud
- Support Azure services used within the wider D365 solution architecture.
- Understand Azure identity, networking, monitoring and integration concepts relevant to enterprise D365 implementations.
- Work with Microsoft Entra ID for identity and access requirements.
- Support integration of D365 with Azure-hosted services and enterprise applications.
- Work alongside cloud engineering teams where D365 solutions depend on Azure services.
Power Platform
- Understand the relationship between Dynamics 365 F&O, Microsoft Dataverse and the Power Platform.
- Support environments where D365 F&O integrates with Power Apps, Power Automate or Dataverse.
- Understand environment administration and deployment considerations across the Microsoft business applications ecosystem.
- Experience with dual-write or other D365 F&O/Dataverse integration approaches would be advantageous.
Production Operations & Support
- Provide technical support for production D365 F&O environments.
- Diagnose deployment, integration, configuration and platform issues.
- Work with application support teams to perform root-cause analysis.
- Support incident, problem and change-management processes.
- Maintain operational documentation and standard operating procedures.
- Identify recurring issues and introduce automation or engineering improvements to reduce them.
- Participate in major incident resolution where D365 platform expertise is required.
Monitoring & Performance
- Monitor platform health and identify potential operational issues.
- Work with Microsoft monitoring and Azure monitoring capabilities as appropriate.
- Analyse errors, logs, batch processes and environment telemetry.
- Support troubleshooting of performance issues and technical bottlenecks.
- Work with Microsoft support where product-level escalation is required.
Security & Governance
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- Follow secure deployment and environment-management practices.
- Support access control and privileged access processes for D365 environments.
- Maintain separation between development and production responsibilities where required.
- Ensure production changes are appropriately authorised, documented and auditable.
- Support customer security, compliance and change-control requirements.
Essential Technical Skills
Candidates should have strong practical experience across most of the following:
- Microsoft Dynamics 365 Finance & Operations
- Microsoft Dynamics AX, preferably AX 2012
- D365 F&O environment administration
- Microsoft Dynamics Lifecycle Services (LCS)
- Azure DevOps
- Azure Repos
- Azure Pipelines
- CI/CD
- Build and release management
- D365 software deployable packages
- D365 environment provisioning and servicing
- Production deployment
- Environment refreshes and database movement
- Source-control and branching strategies
- Release and change management
Microsoft Azure
- Microsoft Entra ID
- Power Platform
- Dataverse
- Enterprise application support
Highly Desirable Skills
Experience in some of the following would be particularly useful:
- X++ development knowledge
- D365 F&O development architecture
- Visual Studio for Dynamics development
- PowerShell scripting
- Azure CLI
- REST APIs
- Azure Logic Apps
- Azure Functions
- Service Bus
- SQL Server / Azure SQL
- Data Management Framework
- Electronic Reporting
- Dual-write
- Dataverse integrations
- Power Automate
- Power Apps
- Application Insights
- Azure Monitor
- Infrastructure or deployment automation
- Microsoft FastTrack processes
- Large-scale D365 implementation or migration programmes
The candidate does not necessarily need to be the primary X++ developer, but should understand the development lifecycle sufficiently well to work closely with developers and diagnose build, packaging and deployment issues.
Experience Required
We would normally expect:
- 5+ years of overall Microsoft Dynamics / enterprise application experience.
- 3+ years of hands-on Dynamics 365 F&O experience.
- Strong previous experience with Dynamics AX would be beneficial.
- Significant hands-on Azure DevOps experience.
- Proven responsibility for D365 production deployments.
- Experience supporting multiple D365 environments within enterprise programmes.
- Experience managing releases into production.
- Experience working within structured change-management and production-support processes.
- Experience working with geographically distributed development and support teams.
Certifications
Microsoft certifications are desirable, particularly:
- Microsoft Certified: Azure Administrator Associate
- Relevant Dynamics 365 Finance & Operations certifications
- Relevant Azure DevOps or DevOps engineering certifications
Equivalent practical experience is more important than certification alone.
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