Observability Lead / Dynatrace Architect – Key Responsibilities

• Lead enterprise observability strategy across applications, API platforms, and business-critical services.
• Engage with application teams to assess observability maturity across logs, metrics, traces, events, dashboards, and alerts.
• Define and establish Observability Center of Excellence (CoE) standards, including:
  • Instrumentation guidelines
  • Naming conventions
  • Tagging and metadata standards
  • Dashboard design principles
  • Alerting and escalation standards
• Identify observability gaps and create structured improvement roadmaps aligned to business priorities and operational risk.
• Design and implement end-to-end observability for critical business workflows.
• Configure request attributes to enrich traces with business context such as transaction IDs, process identifiers, and service-specific metadata.
• Trace distributed transactions across microservices, APIs, MQ, mainframes, and external systems using Dynatrace PurePath.
• Define and manage Segmentations for multi-team, multi-application, and multi-environment segmentation.
• Use DQL for querying metrics, operational analysis, dashboard development, and reporting.
• Design alerting strategies that reduce noise through baselines, anomaly detection, SLO-driven thresholds, and severity-based alerting.
• Build audience-specific dashboards for executives, operations, engineering, and application teams.
• Leverage Smartscape and Davis AI for topology-aware root-cause analysis and incident investigation.
• Define SLIs, SLOs, and error budgets for business services and integrate them into release and operational processes.
• Support integration of Dynatrace with external tools such as Moogsoft, ITSM platforms, and event management solutions.
• Collaborate with engineering, operations, infrastructure, and business teams to drive observability adoption and continuous improvement.