Osborne Clarke
E-Billing Controller
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Role profile
We have an excellent opportunity for an E-Billing Controller to join our Revenue Control team in our Bristol office. It’s an ideal role if you’re self‑motivated, highly organised and looking to build on your e‑billing expertise within a supportive, forward‑thinking law firm.
You’ll be joining a collaborative team of billing, e‑billing, cashier and debt collection specialists who support all practice groups across OC.
As an E-Billing Controller you’ll take ownership of the full e‑billing lifecycle: managing client portals, maintaining rates, producing and uploading bills, resolving queries and helping to ensure we meet our monthly billing targets. You’ll work closely with colleagues across our international offices, suppliers and internal stakeholders to implement and refine e‑billing solutions, maintain accurate financial data and keep matters running smoothly while providing an excellent level of service.
Key Responsibilities Of The Role
- Handling e-Billing aspects such as; uploading of bills into client specified portals, rate maintenance, bill production and bill cancellations for all practice groups
- Resolving queries across all OC International offices, maintaining e-billing systems
- Processing some disbursements, producing draft and copy bills
- Dealing with and resolving client queries without reference to manager
- Responding quickly and appropriately to requests and ensuring that the relevant people are kept up to date on progress
- Finding solutions for billing and e-billing problems
- Working with suppliers to implement e-billing solutions
- Assisting with the maintenance of rates to ensure bills will be approved within e-billing system/s
- Following up unbilled WIP and disbursements with Fee Earners
- Maintaining accurate information held within Elite
- Handling large volumes of data input when required
- Support the Billing Manager and Billing team as needed (answer queries, produce credit notes, bill cancellations and write-offs)
- Contribute to the on-going process of policy development, review and maintenance as required
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We Are Looking For
Someone with demonstrable e-billing experience and knowledge in addition to the following skills:
- Self‑motivated, proactive and able to work on your own initiative with minimal supervision
- Strong collaborator who works openly and constructively with colleagues across Revenue Control and the wider firm
- Clear, professional communicator who can communicate constructively with clients and internal stakeholders
- Comfortable handling large volumes of data with excellent attention to detail
- Able to identify issues, escalate appropriately and contribute to solutions
- Confident following agreed processes and procedures — and supporting others to do the same
- Able to assist with the design and implementation of policies and processes
- Well‑organised with strong time management and prioritisation skills
- Resilient under pressure while maintaining accuracy and service quality
- Good IT skills, confident learning new systems and ways of working
Salary And Benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
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Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.
At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
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