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E-commerce Executive
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E-commerce Executive
Company: Bohomoon
Location: Telford, England, United Kingdom
Work Mode: Hybrid
Posted: 28 Aug
About Bohomoon
At Bohomoon, we're passionate about creating affordable, trend-led jewellery that empowers our customers to express themselves with confidence. As one of the UK's fastest-growing jewellery brands, we're looking for a commercially minded E-commerce Executive to help drive the performance of our website and digital customer experience.
If you're commercially focused, highly analytical and enjoy spotting opportunities to improve performance, we'd love to hear from you.
Job Overview
We're looking for a commercially minded E-commerce Executive to join our team and support the day-to-day trading and management of the Bohomoon website.
You'll be hands-on with Shopify Plus, managing the Site and App, promotions, merchandising and onsite content, while using data and customer insights to identify opportunities to improve CVR, customer experience and revenue.
You'll be responsible for ensuring the website is trading effectively, products and promotions are presented correctly, and the customer journey is continually optimised.
This is an exciting opportunity for someone who enjoys working with data, understands e-commerce trading and isn't afraid to take ownership and make things happen.
We're looking for someone who thinks for themselves, takes ownership and spots opportunities rather than simply waiting for tasks to be assigned.
Key Responsibilities
- Produce weekly trading reports and analyse website performance.
- Turn data into clear insights and recommendations to drive growth and share actionable insights with the wider business.
- Manage products, collections, navigation and merchandising within Shopify Plus, working closely with relevant teams to coordinate website updates, launches, campaigns and new product drops.
- Create and manage promotions, discount codes and seasonal campaigns.
- Support forecasting, reporting and analysis of key trading periods and promotional activity.
- Test website updates thoroughly across desktop, mobile and App.
- Proactively identify trends, issues and opportunities within website and customer data rather than simply reporting on performance.
- Monitor CVR, product performance and onsite behaviour to identify opportunities for improvement.
- Use website data and customer insights to identify A/B testing opportunities and customer journey improvements, working closely with the Dev team to implement them.
- Work with the E-commerce Manager to develop and execute trading plans against commercial targets.
- Work closely with CRM, Paid, Product, Creative and Customer Service teams to ensure the website supports wider commercial activity.
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Skills and Experience
- 2+ years' experience in an E-commerce role, ideally within jewellery, fashion, lifestyle or a similarly fast-paced consumer brand.
- Strong Shopify Plus experience is essential – you should be comfortable managing the platform independently and confident navigating its core functionality.
- Strong understanding of e-commerce trading and digital merchandising.
- Experience with CRO, A/B testing and customer journey optimisation.
- Strong Excel and analytical skills.
- Commercially minded with a genuine interest in using data to drive decisions.
- Excellent attention to detail and organisational skills.
- Proactive, curious and comfortable working autonomously.
- A problem solver who thinks for themselves, takes ownership and looks for opportunities to improve performance.
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Desirable
- Experience working within a fast-paced fashion, jewellery or lifestyle e-commerce environment.
- Experience using e-commerce analytics and reporting platforms.
- Experience working with CRM, Paid Media and wider digital marketing teams.
- Understanding of customer behaviour and onsite analytics.
- Experience working with development teams on website improvements and A/B testing.
What Success Looks Like
- Website trading is consistently well managed, accurate and commercially focused.
- Improved CVR and customer journey performance through data-led optimisation.
- Products, collections, promotions and campaigns are delivered accurately and on time.
- Trading reports provide clear, actionable insights that support commercial decision-making.
- Opportunities, issues and trends are proactively identified and acted upon.
- E-commerce performance and revenue targets are supported through effective trading and merchandising.
- The website and App provide a seamless and engaging customer experience.
What We Offer
- Competitive salary.
- Company pension.
- Staff discount.
- Complimentary monthly jewellery allowance.
- Career development opportunities.
- Creative and collaborative working environment.
- Free on-site parking.
- Company events.
- Casual dress.
- Employee Assistance Programme.
- Wellbeing initiatives.
Compensation & Benefits
- Salary not disclosed
- Pension
- Staff discount
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