Infopro Digital Services Limited
E-Commerce Manager
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Infopro Digital UK E-commerce Manager
Infopro Digital, the global B2B group specializing in information, data, and technology solutions, is currently looking for a UK E-commerce Manager on a permanent basis at Haynes Group Limited, who sit within Infopro Digital’s Automotive division.
About the Business
Infopro Digital is a global B2B group with more than 4,000 employees across 26 countries, delivering information, data, and technology solutions to professional communities across automotive, risk and insurance, construction, industry, and retail.
Through its market-leading brands, Infopro Digital helps businesses make informed decisions, improve performance, and unlock growth opportunities across their markets.
Haynes Group is a leading automotive content and information business, providing trusted technical data, repair information, and digital solutions to consumers and professional markets. As part of Infopro Digital’s Automotive division, the business is focused on delivering innovative products and services that support customers across multiple channels and markets.
What the Role Involves
As the UK E-commerce Manager, you will play a pivotal role in driving online sales growth and maximizing revenue through effective management of our e-commerce (Shopify Plus) platform and online marketplaces (Amazon & eBay). This position requires an action-oriented, proactive thinker with a strong understanding of online consumer behavior, digital marketing, marketplace management, and e-commerce tactics.
This job is in our Headquarters based in Swindon, Wiltshire. It is anticipated that after a short period of training, the role will move to a hybrid working environment of 3 days office attendance.
Responsibilities & Duties
- Develop and execute activity to drive online sales growth and achieve revenue targets across all active D2C channels (web and marketplace).
- Manage and optimize the e-commerce platform to enhance user experience, conversion rates, traffic growth, and retention that supports overall performance.
- Conduct regular analysis of sales data, website traffic, and customer behavior to identify opportunities for improvement across marketplaces (e.g. Amazon, eBay) and web properties.
- Collaborate with centralized cross-functional teams including marketing, product, and IT to ensure alignment and support for local e-commerce initiatives.
- Implement digital marketing campaigns to drive traffic to the e-commerce platform, increase brand visibility, and sales conversion across multiple on-site and off-site communications channels (social, email, etc.).
- Oversee inventory management, pricing strategies, and product merchandising to maximize sales and profitability.
- Monitor industry trends and competitor activities to identify market opportunities and threats.
- Continuously evaluate and implement new technologies, tools, and best practices to optimize e-commerce operations.
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Requirements
- Bachelor’s degree in Marketing, Business Administration, or related field. Master’s degree preferred.
- Proven experience in e-commerce management with a track record of delivering sales growth.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Experience in European e-commerce markets is advantageous.
- Excellent understanding of digital marketing channels and tactics, including SEO, SEM, email marketing, and social media.
- Hands-on management experience of Amazon and eBay marketplace platforms. Repricer tool experience preferred.
- Proficiency in e-commerce platforms, with Shopify highly preferred (e.g. Shopify, Magento, WooCommerce).
- Proficiency in web analytics tools such as Google Analytics.
- Experience using customer management tools such as Gorgias and Bloomreach.
- Solid understanding of UX/UI principles and best practices for e-commerce websites and customer experience.
- Strong leadership and communication skills with the ability to collaborate effectively across global teams.
- Detail-oriented with a focus on delivering results in a fast-paced environment.
- Experience in retail, consumer-focused, or product-led industries would be advantageous.
Benefits
- Bonus structure based on company and personal performance
- 25 days annual holiday (rising to 30 days)
- Birthday day off
- 2 volunteer days
- Life Assurance (4 x Life Assurance from Day 1 of Employment)
- Group pension scheme
- Employee Assistance Programme
- Cycle to Work, Gym Discounts, and more
- Health cash plan
- Hybrid Working
- Enhanced Family-friendly policies
- Employee referral scheme
- Wellbeing tools and resources
- Comprehensive product training and ongoing support from the Manager and the wider Haynes Group team
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Our Foundations and Values
At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.
Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.
Learn More About Us
Infopro Digital is a B2B group specializing in information and technology. The group is present in 26 countries and employs over 4,000 people. Its innovative solutions are aimed at professional communities in 5 key economic sectors: construction & public sector, automotive, risk & insurance, industry, and retail.
Thanks to the group’s sectorial expertise, Infopro Digital covers all the needs of professionals. Its solutions enable decision-makers to make informed decisions and companies to sustainably develop their commercial activity and performance.
Equal Opportunities
We provide equal opportunities to employees and job applicants and do not discriminate, either directly or indirectly, on the basis of any protected characteristic or any other characteristic or activity protected by law.
To comply fully with equal opportunities legislation, we monitor all job applications. Applicants are therefore asked to complete equal opportunities questions as part of the application process. This information is collected anonymously, stored securely, and used solely for monitoring purposes. There is no obligation to provide this information, and all applicants will be treated equally whether or not they choose to do so.
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