British Council
E+ Marketing and Communications Operations Officer
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We Support Peace and Prosperity
We support peace and prosperity by building connections, understanding, and trust between people in the UK and countries worldwide. For 90 years, we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
We connect. We inspire.
The Department for Education Announcement
The Department for Education has announced that the British Council is set to take on the role of National Agency for Erasmus+.
In December, the UK and EU arrived at a political agreement that the UK would rejoin the Erasmus+ scheme in 2027. That agreement has now been legally formalised under the EU-UK Trade and Cooperation Agreement.
The British Council's Commitment
The British Council has a longstanding commitment to supporting international exchange. It was a lead partner in the Erasmus+ UK National Agency from 2014-20, where Erasmus+ made a significant contribution to the UK's cultural relations activities, funding 8,091 projects, engaging 583,757 UK participants, and awarding around €1.1 billion to UK organisations.
Job Details
Pay Band: Grade 6
Salary: £25,520 gross per annum plus £3,300 per annum London Market Allowance for those in the London area only.
Contract Duration: 2 Year Fixed Term Contract with possibility of extension
Location: Stratford
Right to Work Requirements: Current right to work in the UK. The British Council is not able to support or sponsor work visa applications.
Closing Date: Applications will close on 13 August at 22:59 UK Time
Note: We are operating on the basis that any offer is made pending client confirmation of funds.
Role Purpose
To support the delivery of Erasmus+ marketing and communications activity through effective coordination, administration, and operational support across campaigns, events, digital activity, and reporting. The role supports integrated marketing delivery across the full programme lifecycle, helping to ensure activity is well coordinated, audience-focused, and aligned to programme objectives.
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The role works flexibly across the Erasmus+ marketing team, supporting shared priorities and contributing to effective campaign delivery, stakeholder engagement, and performance tracking.
Main Responsibilities
- Supports the Marketing Managers to execute marketing plans for Erasmus+.
- Supports the coordination and delivery of marketing campaigns and communications activity across channels.
- Assists with implementation of campaign plans, timelines, and schedules.
- Applies professional marketing expertise to develop and enhance Erasmus+ marketing plans and approaches.
- Applies core technical and professional knowledge to identify and assess current state of marketing, suggests opportunities for improvement, and supports the development of new or improved practice to drive business growth and reduce duplication.
- Provides proactive professional advice and support to colleagues to ensure local, specific requirements are compliant with marketing policy, process, and governance.
- Proactively pursues an annual cycle of formally recognised Continuing Professional Development to maintain and deepen their professional expertise.
- Supports coordination with internal stakeholders, partners, and suppliers.
- Responds to routine queries and supports effective communication across teams.
- Works collaboratively and flexibly across the Erasmus+ marketing team, contributing to shared objectives and supporting wider marketing activity as required.
- Supports day-to-day administration and coordination of marketing activity and maintains organised systems and documentation to support efficient delivery.
- Supports budget tracking and procurement processes using agreed systems and processes.
Role Specific Knowledge & Experience
Essential
- Experience in delivering marketing and communications strategies and plans within a large and complex organisation.
- Experience in the design and delivery of plans to support programmes / products.
- A keen eye for detail, great measurement, and post campaign analysis skills.
Desirable
- Experience in a global or international organisation.
- Planning and delivering events (online and F2F).
- Scheduling and reporting.
- Setting up and managing workflows.
- Social media management (paid and organic).
- Content generation (e.g. copywriting).
- Relevant external professional organisations e.g. CIM, Melcrum, GCN, CIPR, WOMMA etc. (or equivalent experience).
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Specific Requirements
- Relevant Degree e.g. marketing or demonstrable equivalent professional experience.
- British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.
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Equality, Diversity, and Inclusion Statement
We are committed to equality, diversity, and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability, and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people, and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment, and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
Contact Information
If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org.
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