East Sussex County Council
EAP Applications Consultant
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Applications Consultant
Are you interested in a career in IT? Do you want to make a real difference in the daily operations of Social Care, Social Care Finance, and Education teams at East Sussex County Council? Join us as an Applications Consultant in the IT&D Enterprise Applications Team and help support vital systems such as Liquidlogic and Controcc. Your work will directly support the delivery of essential services to our community.
As an Applications Consultant, you'll play a key part in ensuring the smooth operation of critical IT systems that support Social Care & Education services. Working with applications such as Liquidlogic and Controcc, you'll help ensure that our frontline services have reliable, effective systems to support the delivery of care and manage key operational and financial processes.
Join a team that helps keep critical Social Care, Social Care Finance, and Education services running smoothly. In this role, you'll support essential business applications, ensuring frontline staff have reliable, secure, and effective systems that enable them to deliver high-quality services to residents.
Responsibilities
- Provide application support for Social Care Finance systems (such as Controcc), resolve technical issues, manage application lifecycle activities, maintain data integrity and compliance, and offer expert advice to users and stakeholders.
- Contribute to service improvements and help maximise the value and effectiveness of key business systems.
Requirements
- Have experience of supporting, administering, using, or working alongside Social Care Finance processes and related systems (for example, Controcc and Liquidlogic), with an understanding of how financial and care management processes interact.
- Possess problem-solving and analytical skills.
- Have the ability to provide effective customer service which will include providing clear and succinct advice, responding appropriately to customers’ needs.
- Have the ability to plan and organise a varied workload for self and others, working to short deadlines.
- Has problem solving skills, and the ability to exercise high levels of initiative to devise and implement workable solutions.
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This role is ideal for someone who enjoys problem-solving, working with technology, and has strong communication skills for dealing with suppliers and end users to make a tangible difference in the services the Council provides.
Application Information
Please download the Job Description and Person Specification [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/cs/groups/public/documents/document/ytew/nji1/~edisp/ucmfa10625972.docx] for more information.
To apply for this role, please follow the 'Apply Now' button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist, so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
For guidance on how to write an application see our how to apply page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10005] and our statement on the use of AI [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/23001].
Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will take place week commencing 19 October 2026. If you are unavailable during this week, let us know and we may be able to schedule an alternative interview date.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10009] for details.
Benefits
We offer flexible and remote working options, giving you the freedom to balance work and life. You'll be part of a supportive, collaborative team environment where your contributions are valued and your professional development is encouraged.
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We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/11003]
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications.
For an informal discussion about this opportunity contact Christopher Roark, Team Lead, at christopher.roark@eastsussex.gov.uk [christopher.roark@eastsussex.gov.uk] to request a Microsoft Teams call or phone call.
'East Sussex is an amazing place to work. It gives staff a lot of flexibility and it is a very inclusive employer.' - Kaveri, Strategic Commissioner (Equality and Inclusion)
For work that makes a difference, choose East Sussex!
Additional Information
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.
Your starting salary will be pro rata if the above position is part-time or term-time only.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
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