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Bilingual Clinical Learning Specialist
The Bilingual Clinical Learning Specialist role is an entry level position into the Learning and Performance on the clinical team. We are looking for a passionate Clinical Bilingual Learning Specialist to join our collaborative, globally distributed team.
This is your opportunity to be part of a team that genuinely cares about each other and the learners we serve. You'll be supported, mentored, and empowered to grow. If you're someone who questions assumptions, thinks critically, and brings fresh ideas to the table, we want to hear from you.
This position will be offered on a one-year fixed-term basis. At the conclusion of the assignment, the successful candidate will transition back to their current role.
What You'll Do
- Needs Assessment: Conduct formal and informal assessments to identify training gaps and business needs from global stakeholders
- Curriculum Design & Development: Design and build training programs and curricula from scratch — not just deliver pre-built content
- Intake Management: Receive, evaluate, and prioritize training requests from business partners across multiple geographies using internal evaluation forms
- Stakeholder Collaboration: Partner with business leaders, clinical teams, and global colleagues to design solutions that meet diverse learning needs
- Continuous Improvement: Evaluate training effectiveness and iterate on programs to improve learner outcomes
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What You Bring
- French & English Bilingualism (written and verbal)
- Bachelor's or master's degree in a field related to counseling (social work, psychology, etc.)
- 1 year or more of experience in counseling with clients and groups; experience in short-term solution-focused therapy or EAP
- Experience in the design and development of training programs compatible with multiple teaching modes: instructor-led, online, audio, and video
- Adaptability & Flexibility — comfort with rapid change and platform transitions
- Strong Communication Skills — written, verbal, and virtual
- Self-Directed Learner — independent, proactive, minimal hand-holding
- Critical Thinking & Design Mindset — questions assumptions, builds new training
- Virtual Facilitation Experience
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
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Great to Have
- Articulate Storyline / Rise (eLearning authoring tool)
- Learning Management System (LMS) Experience
What We Offer
- Supportive Team Culture: A collaborative, communicative team that genuinely cares about each other. You won't be left to figure it out alone.
- Meaningful Work: Design and deliver training on impactful topics for a global audience.
- Platform Innovation: Be part of an exciting transition and help shape how learning is delivered across the organization.
- Global Exposure: Collaborate with colleagues and stakeholders.
- Comprehensive Onboarding: Full training and mentoring and support from day one.
- Fixed Schedule: Monday to Friday
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