Early Careers Program Manager, UK

Training Provider Sourcing & Management

• Research, evaluate, and onboard external training providers who meet JLL's standards.
• Handle all registration paperwork and setup documentation, building partnerships that deliver quality training experiences for our apprentices and trainees.

Seamless Onboarding Delivery

• Own the end-to-end onboarding experience for new Early Careers joiners.
• Liaise with IT teams to ensure laptops and systems are ready from day one, confirm team placements and details, introduce newcomers to their buddies and managers, and remove any friction that could slow their integration into JLL.

Induction Programme Support

• Contribute to creating memorable first impressions by supporting our induction events.
• Help plan engaging programmes that set new joiners up for success, coordinating logistics, materials, and schedules to deliver a welcoming and informative experience.

Commercial Scheme Rotation Coordination

• Deliver the twice-yearly rotation process that gives our Commercial scheme trainees exposure across different business areas.
• Manage the logistics, match people to opportunities, handle the scheduling puzzle, and ensure smooth transitions that maximize learning while minimizing disruption to business operations.

Early Careers Community Building

• Foster connection and consistency across our Early Careers network.
• Help build the community feeling that makes Early Careers colleagues feel supported and connected, even across different offices and service lines.

Summer Internship Programme

• Play a key role in our summer internship programme—often the first touchpoint for future talent.
• Support coordination and delivery activities that give interns genuine insight into life at JLL while helping us identify potential future graduates.

Trainee Development & Support

• Be the go-to person trainees turn to throughout their professional journey.
• Provide hands-on guidance, troubleshoot challenges, and ensure each person has what they need to succeed—whether that's connecting them with resources, answering questions about their pathway, or simply being a supportive presence during critical qualification periods.

Learning & Development Programme Coordination

• Act as the operational backbone for new L&D initiatives.
• Track applications as they come in, organize compelling briefing sessions, manage onboarding logistics, and arrange events that bring learning to life.

Employee Relations & Escalation Management

• Partner with our HR colleagues to handle sensitive employee relations matters affecting Early Careers colleagues.
• Be the trusted point of contact for escalations, working diplomatically to resolve issues while maintaining confidentiality and ensuring fair, consistent treatment in line with company policies.

Newly Qualified (NQ) Promotions Process

• Run the bi-annual promotions process that celebrates our newly qualified professionals.
• Track qualification completions, coordinate with HR and line managers, manage documentation, and ensure people transition smoothly into their new roles with appropriate recognition and updated responsibilities.

Essential Experience

• Programme coordination: Proven track record managing multiple concurrent programmes in early careers, L&D, or talent management with competing deadlines and diverse stakeholders.
• Systems administration: Confident navigating digital platforms such as apprenticeship levy systems, learning management systems, or HR technology.
• Stakeholder management: Ability to build relationships and communicate effectively across all levels—from trainees to senior leaders, external providers, and regulatory bodies.
• Administrative excellence: Meticulous attention to detail with strong organizational skills and ability to maintain reliable systems.
• Problem-solving: Natural troubleshooter who thinks methodically and finds practical solutions when processes don't go to plan.

Desirable Experience

• Knowledge of professional qualifications (RICS APC, apprenticeship standards) or real estate/professional services sector.
• Budget monitoring and compliance with funding agencies.
• SharePoint or collaboration platform administration.
• Events coordination for inductions, training sessions, or large-group programmes.
• Employee relations or sensitive HR matters requiring discretion.

Key Skills & Attributes

• Highly organized: Thrives managing multiple deadlines and detailed records across a varied portfolio.
• Clear communicator: Explains complex processes simply and adapts communication style for different audiences.
• Relationship builder: Approachable and supportive, builds trust quickly and maintains positive relationships under pressure.
• Resilient and adaptable: Stays calm during peak periods and adjusts plans when circumstances change.
• Service-oriented: Motivated by helping others succeed and takes pride in enabling trainee progression.
• Tech and AI savvy: Quick to learn new systems, comfortable troubleshooting, and proficient in Microsoft Office (especially Excel).
• Proactive: Anticipates needs, identifies process improvements, and takes initiative.

To apply, please submit your CV and a cover letter outlining your relevant experience and interest in the role.

Location:

On-site – London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL