Vale of Glamorgan Council
Early Help Advice Line Advisor- Temporary/ Fixed Term
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About Us
The Early Help Advice line offers advice, support, and guidance for families and professionals in the Vale of Glamorgan.
The team offers a personal service aimed at listening to the needs of each family. By working with parents / carers / professionals, the team supports individuals to resolve their concerns independently or identify other services that can offer support.
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity, and is committed to quality services.
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Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About The Role
Pay Details: Grade 6: SCP – 14 – 19 (£29,540-£32,061) p.a. £15.31 - £16.62 Per Hour
Hours of Work / Working Pattern: Monday to Friday 37 hours
Main Place of Work: Barry Community Enterprise Centre
Temporary Reason: Families First grant funded until March 2028.
Description
To provide advice and guidance to families/carers, initially by telephone, in line with the Families First guidance, relevant national standards, and local and national legislation and guidance.
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About You
You will need:
- Experience of working in an appropriate statutory/voluntary setting with children/young people and families.
- 5 GCSEs grades C and above or equivalent.
- High level of personal motivation and ability to motivate others.
Additional Information
DBS Check Required: Enhanced and Barred Both Adults and Children
For Further Information, contact: Emelia Staddon 01446 729619 estaddon@valeofglamorgan.gov.uk
Please see the attached job description / person specification for further information.
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