Happy Days Nurseries & Pre-Schools
Early Years Support Manager
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Early Years Support Manager
Location: Bristol, West London, Surrey, Swindon
Salary: £45,000 per annum
Contract: Full-time, Permanent
Lead great nurseries. Develop exceptional people. Make a difference to children and families.
The role of the Support Manager is to drive excellence across allocated and regional settings by balancing high-quality Early Years education and safeguarding standards with robust leadership, operational efficiency, and commercial growth. This role provides temporary management cover, targeted regional support, and mentorship to nurture high-performing, sustainable nurseries.
About Happy Days
Happy Days is growing, and we're recruiting an experienced Support Manager to lead a cluster of Happy Days Nurseries, bringing together outstanding Early Years practice, strong leadership and commercial performance.
What You'll Be Doing
Early Years Practice & Quality Assurance
- Ensure designated settings strictly comply with all EYFS, Welfare Requirements, Ofsted, Health and Safety, and other statutory legislation.
- Champion Ofsted readiness and preparation across settings, ensuring high standards of teaching, learning, and safeguarding.
- Ensure company policies, procedures, and the SHINE Values are consistently embedded and delivered.
Leadership & People Development
- Act as a mentor for new nursery managers, guiding and supporting them through their company induction.
- Lead on staff retention, talent mapping, and succession planning to build resilient teams.
- Support managers in reviewing staff needs relative to occupancy levels, ensuring settings are safely and efficiently staffed for growth.
- Oversee staff induction, probation, and ongoing development plans, ensuring training compliance.
- Lead on employee relations, including investigations, disciplinary, and grievance meetings where required.
- Support or manage parent concerns and complaints sensitively and effectively.
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Commercial & Business Operations
- Drive sales, marketing activities, and admissions to maximize occupancy and revenue growth.
- Support cost management, including monitoring controllable spending and optimizing staffing efficiencies.
- Assist managers and settings in managing and recovering debt.
- Collaborate cohesively with all central departments (e.g., Finance, HR, Marketing) to support business objectives.
- Support the Early Years Manager with strategic, ad-hoc regional projects.
What we’re looking for
- Early Years Knowledge: Level 3 Early Years qualification with a thorough, hands-on understanding of day-to-day private day care operations.
- Proven experience managing budgets, controlling costs, and delivering against financial targets and business metrics.
- Experience within a nursery group, with a track record of leading, developing, and inspiring staff teams.
- Ability to analyse data/information to make sound commercial decisions, plan workloads, and delegate effectively.
- Strong knowledge of Health and Safety and equal opportunities legislation.
- Excellent written and verbal communication skills, with strong conflict-resolution capabilities.
- Digital Literacy: Proficiency in using a range of IT applications and programs.
- Flexibility: Willingness to travel across settings and participate in evening/weekend commitments such as open days and parents' evenings.
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You’ll bring
- Proven experience leading managers and multiple locations or geographically dispersed teams.
- Strong commercial acumen, including P&L management, occupancy growth, budgeting and cost control.
- A successful track record of coaching and developing managers to improve quality and performance.
- Confidence managing performance, employee relations and difficult conversations.
- Excellent communication, relationship-building and decision-making skills.
- A proactive, accountable approach and the confidence to work independently.
- A full, clean UK driving licence and flexibility to travel between settings.
What We Offer
Learning and Development
- Ongoing professional development.
- Support with accounting CPD requirements.
- Opportunities to grow your career.
Health and Wellbeing
- Mental health and wellbeing support.
- Generous annual leave from day one.
Financial Benefits
- People's Pension.
- Life assurance.
Ready to make an impact across Happy Days? Apply today.
Closing Date: 13th October 2026
If you'd like to join a growing organisation where you can make a real difference, we'd love to hear from you.
Inclusion and Safeguarding
Happy Days is committed to creating an inclusive workplace where everyone feels valued and respected. If you need any reasonable adjustments during the recruitment process, please let us know.
Happy Days Nurseries is committed to safeguarding children. All offers of employment are subject to appropriate pre-employment checks, including verification of your right to work in the UK.
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