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Ecommerce and Digital Manager
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Role: Digital Commerce Manager
Location: Remote role! Salary: Open to salary plus benefits!!
Our client is a global beauty brand with an exciting opportunity for a Digital Commerce Manager to join their growing team.
This is a key commercial role responsible for driving digital sales, growth and execution across the brand’s e-commerce and e-retail channels. The successful candidate will sit at the intersection of e-commerce, commercial strategy, digital marketing and retail, working closely with internal teams and external partners to maximise online performance.
This is an ideal opportunity for an ambitious digital commerce professional who understands both the DTC and e-retail landscape and wants to play a meaningful role in the continued international growth of a globally recognised beauty brand.
Key Responsibilities
- Own and drive the digital commerce strategy across DTC and key e-retail partners.
- Develop and deliver plans to achieve online sales, revenue and profitability targets.
- Manage the day-to-day trading and commercial performance of the brand’s e-commerce channels.
- Work closely with key e-retailers and marketplaces to maximise sales, visibility and brand presence.
- Build strong relationships with digital retail partners and support account planning, promotional activity and new product launches.
- Analyse sales, traffic, conversion, customer behaviour and channel performance to identify opportunities for growth.
- Translate data and insights into actionable commercial and trading plans.
- Partner closely with Marketing, Brand, Sales, Trade Marketing, Supply Chain and Finance teams to ensure strong digital execution.
- Lead online product launches, promotional campaigns and key commercial moments.
- Ensure product content, imagery, pricing, stock availability and merchandising are optimised across digital channels.
- Support digital acquisition and retention activity, working closely with the wider performance marketing and CRM teams.
- Monitor competitor activity, market trends and emerging digital commerce opportunities.
- Identify opportunities to improve conversion, customer experience and online visibility.
- Manage and report on digital commerce KPIs, providing regular performance updates and recommendations to senior stakeholders.
- Work with international teams and markets to ensure best practice and consistency across the global digital commerce strategy.
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You will ideally have:
- Experience working within e-commerce, digital commerce or e-retail i.e. Harrods/Macys/Selfridges
- A strong understanding of both DTC and third-party retail/e-retail channels.
- Experience managing online trading and delivering against commercial targets.
- Strong analytical skills, with the ability to interpret data and turn insights into action.
- Experience working with major e-retailers and/or marketplaces.
- A strong understanding of digital customer journeys, conversion and online merchandising.
- Experience supporting product launches and promotional campaigns online.
- Excellent stakeholder management and communication skills.
- A highly commercial and results-driven approach.
- The ability to operate in a fast-paced, international environment.
- A genuine passion for beauty, digital and consumer trends.
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Unfortunately, due to the anticipated high numbers of applications we will not be able to respond to every applicant. If you have not received feedback within 14 days, your application may have been unsuccessful.
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