FARA Charity & Shops
Ecommerce Assistant

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FARA has 39 Charity Shops and over 30 years of experience in Charity Retailing helping disadvantaged children and young people in Romania with all that we do!
We are currently seeking a friendly and enthusiastic member of staff to join our online team as a full-time Ecommerce Assistant to join our FARA Online team of employees as soon as possible.
You will join a busy charity retail environment where no two days are the same with the online team being a central hub in supporting and helping the shops to maximise their potential.
The Role:
FARA Charity Shops is donated many valuable specialist items on a daily basis to our 39 shops across London. We are looking for someone to help us maximise the revenue these can generate for the Charity – a person who can easily identify the intrinsic value of an item, who loves research and who has online selling experience with exceptional organisational skills to join a small team.
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The role is to process items sent to our Warehouse online, research their value and list them online once a selling price has been established, organise storage of listed items until sold then pack and dispatch keeping accurate records as per procedure.
The Candidate:
The ideal candidate will need to have a ‘can-do’ approach and be driven to achieving targets in a fast-paced department.
- Previous experience with online selling – specifically with knowledge of the main online selling platforms
- Preferably experience of working within charity retailing / fashion environment.
- A keen interest in a specialist area such as collectables, art, coins or cameras is desirable but not essential.
- Excellent research skills
- I.T. literate
- Strong attention to details
- Organised and efficient
- Excellent organisational skills
- Good Team Player


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What We Offer:
- Internal policies and procedures training and support throughout your employment
- £26,637 annual salary
- Employee assistance programme
- 29 days holiday inclusive of Bank and public holiday
- Enhanced sick pay (subject to conditions)
Working times
Location: FARA Warehouse, Ashford, TW15
Working Hours: 08:00 – 16:00
7.5-hour shift with a 30 minutes unpaid break
5 days per week rota (Monday – Friday)
Days and times of work can always be changed by the Management in order to suit the business needs.
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