Synapri
eCommerce Business Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Synapri Partnership Opportunity
Synapri are partnered with a global software company who are undergoing an eCommerce transformation with an ambition to increase their self-serve and eCommerce-enabled business from 25% to 60% over the next three years. Due to this transformation our client is looking for an experienced Senior Business Analyst to help drive this growth on a contract basis.
Role Overview
Reporting to the Director of eCommerce Operations & Transformation, you'll translate business objectives and customer needs into clear, structured and testable requirements. You'll work closely with teams across product, technology, finance, marketing, customer success and operations, helping to define solutions, improve customer journeys and ensure successful delivery from discovery through to launch!
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Lead discovery sessions and requirements workshops
- Translate business needs into requirements, process maps, user stories and acceptance criteria
- Define eCommerce business rules covering products, pricing, payments, and subscriptions
- Identify risks, dependencies, and gaps before development
- Support MVP definition, UAT and launch readiness
- Ensure delivered solutions meet agreed requirements
- Develop reusable processes and standards to accelerate future eCommerce initiatives
About You
- 5+ years' experience as a Business Analyst, within eCommerce, SaaS, subscriptions or digital transformation
- Strong experience gathering and documenting requirements for complex, cross-functional projects
- Good understanding of eCommerce and subscription journeys
- Experience working across business and technical teams
- Confident facilitating workshops and influencing stakeholders
- Experience with CRM, ERP, eCommerce or customer portal systems
- Salesforce, NetSuite or Merchant of Record experience is desirable
- Excellent communication skills and comfortable working in a global environment
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you are an experienced Business Analyst with a wealth of experience supporting eCommerce transformation programme then please apply now for immediate consideration and to understand more!
Please note for this position you must be UK based and have full right to work in the UK without any restrictions.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location