Raptor Building Supplies
Ecommerce & Digital Growth Executive
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Company Description
R&J Builders Hardware is a construction-focused company based on Croft Head Road in Blackburn, United Kingdom, serving trade and retail customers with building and hardware solutions. The organization specializes in supplying a broad range of construction materials and related products to support projects of different sizes and complexity. Team members collaborate closely with customers, contractors, and suppliers to ensure timely, reliable service. Joining R&J Builders Hardware offers the opportunity to contribute to a growing, customer-oriented business in the wider Lancashire area.
Role Description
The Ecommerce & Digital Growth Executive is a full-time, on-site role based in Leyland, responsible for driving online sales and improving the digital presence of R&J Builders Hardware. Day-to-day tasks include:
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- Managing and updating product listings on ecommerce platforms
- Optimizing website content
- Monitoring online inventory
- Ensuring accurate pricing and product information
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The role involves:
- Analyzing web traffic, sales data, and customer behavior to identify growth opportunities
- Implementing digital marketing campaigns
- Coordinating with customer service and sales teams to resolve online queries, improve user experience, and support promotional activities
The executive will collaborate with management to develop and execute digital strategies aligned with business goals and brand standards.
Qualifications
- Strong E-Commerce knowledge and experience managing online product listings and digital sales channels.
- Demonstrated Analytical Skills for interpreting data, tracking performance metrics, and identifying growth opportunities.
- Excellent Communication abilities for collaborating with internal teams and responding to online customer inquiries.
- Customer Service skills to ensure a positive online experience and effective issue resolution.
- Sales awareness and understanding of online conversion, upselling, and cross-selling techniques.
- Proficiency with ecommerce platforms, content management systems, and basic digital marketing tools.
- Good organizational skills, attention to detail, and the ability to manage multiple tasks on-site.
- Prior experience in retail, construction, or hardware supply sectors is beneficial.
- Relevant education or training in business, marketing, ecommerce, or a related field is an advantage.
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