Whitbread
Ecommerce Executive
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Job Title: Ecommerce Executive
Salary: £32,000 - £37,000 dependant on skills and experiences up to 15% bonus + health + 10% matched pension + bens
Contract Type: Permanent
Location: Office based - Chancery Lane
Role Overview
Are you passionate about digital experiences, customer journeys, and data-driven growth? This is an exciting opportunity to join our Commercial & Marketing team as an Ecommerce Executive, where you’ll play a pivotal role in shaping and optimising our online performance.
Working closely with the Ecommerce Manager, you’ll bring digital experiences to life by executing innovative domain plans, supporting experimentation programmes, and driving improvements that directly impact revenue, conversion, and customer satisfaction. From launching new propositions to refining customer journeys, you’ll see your ideas translate into real, measurable results.
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This is a highly collaborative and fast-paced role where no two days are the same. You’ll work across product, analytics, marketing technology, and commercial teams, gaining broad exposure to how a modern ecommerce function operates. Whether you're analysing performance trends, contributing to A/B testing strategies, or enhancing personalisation initiatives, you’ll constantly be learning and building valuable, future-ready skills.
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If you’re curious, commercially minded, and excited by the opportunity to experiment, optimise, and make a tangible impact, this role offers the perfect platform to grow your ecommerce career.
Minimum Criteria
- E-commerce experience – Demonstrable experience in an e-commerce or digital role, ideally supporting commercial performance, digital trading, and online customer journeys.
- A/B testing and experimentation – Proven hands-on experience supporting A/B testing or experimentation, including test setup, measurement, analysis, and reporting.
- Personalisation and optimisation – Experience using data and insight to deliver personalisation, optimisation and improvements to digital customer experiences.
- Analytics and performance reporting – Confidence working with KPIs, trend analysis, tagging/tracking, and using tools such as Adobe Analytics to monitor and report on performance.
- Content management – Hands-on experience managing digital content, including onsite updates, maintaining accuracy, and ensuring alignment with brand or business guidelines.
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