Derek Rose
Ecommerce Experience Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Reports to: Head of Direct to Consumer (DTC)
Department: Direct to Consumer (DTC)
Location: London – Hybrid (4 days office-based, 1 day remote)
Contract: Full time, permanent
Manages: Ecommerce Executive
About The Role
This is an exciting time for Derek Rose. We're preparing to launch a new website, and you'll be the one to bring it to life, building new pages that grow brand desire and keep the momentum going in our thriving DTC business.
We're looking for an Ecommerce Experience Manager to own the Derek Rose website and ecommerce platform, creating on-brand, data-informed customer experiences.
You'll work side by side with our Ecommerce Manager. You'll own our Shopify platform and tech roadmap, collaborate with our web development partner, and lead the Ecommerce Executive. The role suits someone who cares about detail, uses data to make decisions, and wants every page to feel as considered as our product.
What You'll Be Doing
Site & Customer Journey
- Build and look after pages across the site, including product listing pages, product pages, the brand hub and campaign pages.
- Set the site merchandising strategy so the right products are in front of customers at the right time, with the Ecommerce Executive handling the day-to-day merchandising.
- Own search and product discovery, including setting up and maintaining filters.
- Own the testing and optimisation programme: use data and customer insight to find where the journey can be better, run tests to prove what works, and feed the results into the roadmap.
- Work with the Ecommerce Manager to make sure paid traffic lands on relevant, in-stock pages.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Product & Data
- Own the process for getting new products live: plan launches with Merchandising and Design, and set up the workflow and support the Ecommerce Executive needs to get products on site on time, with complete and accurate information.
- Work with Design and Merchandising to capture the right product information from the start, so every product page gives customers what they need to buy with confidence.
- Work with IT and Finance, who own the ERP, to keep product data accurate between the ERP and our ecommerce systems, with a clear master system for each type of data.
- Lead our product feed strategy with the Ecommerce Manager and our performance marketing agency, improving which products go into each feed and how they appear in ads, including new templates.
- Own site tracking, making sure changes are managed properly and our data taxonomy is relevant and easy to use.
- Own site analytics: use data and tools to understand what is happening on the site, and turn it into clear actions for you and the teams around you.
Platform & Development
- Act as product owner for the website.
- Own the tech roadmap and the development budget.
- Manage our web development partner and run development cycles from brief to release.
- Keep site speed and performance on the radar, working with our development partner to protect it as the site changes and improve it where it matters.
- Understand how Shopify and our ERP connect and depend on each other, so changes on either side don't cause problems for customers or the business.
- Make sure apps and integrations are kept up to date and working properly.
Team & Collaboration
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Manage, support and develop the Ecommerce Executive, who carries out day-to-day site merchandising and page updates.
- Work closely with Ecommerce Trading, Merchandising, Design, Brand Marketing, Customer Service, Ecommerce Operations, IT and Finance to plan launches, content and site changes.
What You'll Need
- 6+ years' experience in ecommerce, ideally in fashion, luxury or premium retail.
- Strong hands-on experience with Shopify.
- Experience building and managing engaging, thoughtful, brand-led pages on Shopify, making the most of theme sections, blocks and content assets.
- Experience owning a website roadmap and managing a development agency or partner.
- A good understanding of site merchandising, search and discovery, and product data.
- An understanding of how ecommerce platforms connect with ERP systems, and why it matters which system holds the master data.
- Confidence with analytics and tracking — you know how to check the data is right and use it to make decisions.
- Experience running customer journey testing and turning the results into improvements.
- A sharp eye for detail and a feel for brand and presentation.
- Experience managing and developing at least one team member.
- Clear communication, with the confidence to work with both technical and non-technical colleagues.
- Experience with Athos (product feeds), Global-e (cross-border) or Elevar (data layer) is a bonus.
What We Offer
- Pension contribution.
- 25 days annual leave, plus bank holidays.
- Generous staff discount and regular sample sales.
- Confidential wellbeing and mental health support service.
- Office social events.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location