Viridian Nutrition
Ecommerce Manager
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Ecommerce Manager
Do you love turning data, ideas and customer insight into ecommerce growth? Are you commercially minded, digitally savvy and excited by the challenge of growing online sales across websites, Amazon and international markets? Do you enjoy improving the customer journey, testing what works and bringing people together to deliver results?
Then this could be the role for you.
At Viridian Nutrition, we help people to better health with effective, ethical and pure supplements and we’re looking for an experienced Ecommerce Manager to join us on our mission.
Viridian Nutrition is the leading brand of ethical vitamins. “What is an ethical vitamin?” we hear you say! In a nutshell, it means we care deeply about everything we do. From the seed to the recycling bank, we focus on minimising our footprint on the earth. We shun the use of chemicals for a healthier, better way - even if it does slow down the process and cost more!
The Ecommerce Manager will lead and grow online sales channels. This role will be accountable for delivering ecommerce sales targets, driving subscriber growth, and ensuring the digital customer experience meets brand requirements through effective planning, analysis and cross-functional collaboration. The role will work closely with the marketing team, sales team, customer service, operations and external agency partners to deliver a valued online experience that drives growth.
If you understand what makes a great online customer experience and know how to turn insight into commercial growth, then send us your details – we’d love to hear from you.
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The Job
Reporting to the Marketing Director, the Ecommerce Manager will
- Take ownership of ecommerce sales performance, subscriber growth and channel profitability.
- Drive improvements in conversion, average order value, customer retention and lifetime value.
- Analyse customer behaviour, website performance and ecommerce trends to identify opportunities for growth.
- Lead the ongoing development and optimisation of the website and online customer journey.
- Oversee SEO and paid media activity, continually improving advertising performance and return on spend.
- Develop and deliver marketplace growth strategies, particularly across Amazon, including listings, content, PPC and overall marketplace performance.
- Lead the rollout and optimisation of ecommerce activity across international markets.
- Manage the ecommerce roadmap and coordinate digital projects with internal teams, developers and external agencies.
- Work closely with Marketing, Sales, Customer Service and Operations to support campaigns, product launches and wider business priorities.
- Manage and support the Email Marketing Manager, ensuring email and subscriber activity contributes to ecommerce growth.
- Monitor and report on key ecommerce KPIs, providing clear commercial insights and recommendations to senior stakeholders.
- Champion continuous improvement through testing, analysis and data-driven decision making.
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Requirements
We are looking for a fast-paced Ecommerce Manager, someone who shares our values, thrives on organising multiple projects and loves being part of something meaningful. Apply if you have:
- 4–6 years' experience in ecommerce, digital commerce or online trading.
- Proven success in managing an ecommerce website with accountability for improving commercial performance.
- Experience managing website development projects and coordinating internal teams and external agencies.
- Experience working with ecommerce platforms (Shopify preferred) and digital analytics tools.
- Experience managing or mentoring team members.
- Proven Success in delivering growth through 3rd party platforms including Amazon
- Higher education
- Proficient with Microsoft Office
- Love the idea of helping people get healthy
- Are able to work Monday to Friday 9am - 5:30pm on a hybrid basis at our Daventry HQ.
- And most importantly, think you can do an awesome job!
The benefits
- Salary – in line with your great experience
- Healthy benefits including a share of a weekly veg delivery – we like to practice what we preach!
- Contribution to gym membership
- Free supplements every month
- Pension scheme and cycle to work scheme.
- Discounts at the health food store in Daventry
- On-site parking
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