THG
Ecommerce Manager | Myvitamins
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Ecommerce Manager | Myvitamins
About THG
We are THG, a global e-commerce group on a mission to be the global online leader in betruy and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2,500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Role Overview
We are looking for an ambitious and commercially focused E-commerce Manager to drive the growth and performance of the Myvitamins online business.
You will own the e-commerce trading strategy, optimise website performance, improve customer journey and conversion, and deliver strong revenue growth across digital channels. This role requires a balance of commercial thinking, data-driven decision-making, and a strong understanding of customer experience within a fast-paced direct-to-consumer (DTC) environment.
Key Responsibilities
E-commerce Trading
- Own day-to-day website trading performance and deliver revenue targets.
- Manage promotional calendar, product launches, and key trading periods.
- Identify opportunities to grow conversion, average order value, and overall online sales.
Website Performance
- Optimise customer journey across mobile and desktop.
- Improve conversion through A/B testing, landing page optimisation, and checkout improvements.
- Monitor site performance and identify opportunities to improve user experience.
Analytics & Growth
- Track key ecommerce metrics including revenue, conversion rate, retention, and customer behaviour.
- Produce regular performance reporting with actionable recommendations.
- Use data and insights to drive continuous improvement and growth opportunities.
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Cross-Functional Collaboration
- Work closely with marketing, CRM, creative, and technical teams to deliver campaigns and improve performance.
- Support product launches and ensure strong execution across digital channels.
Skills & Experience
- 3–5+ years experience in e-commerce, digital trading, or online retail.
- Strong understanding of e-commerce KPIs, CRO (Conversion Rate Optimisation), customer journey, and digital performance.
- Experience with e-commerce platforms such as Shopify, Magento, or similar.
- Strong analytical skills with experience using Google Analytics and reporting tools.
- Commercial mindset with proven ability to drive online growth.
- Ability to manage multiple projects in a fast-paced environment.
What’s in it for me?
Career Development
- Access bespoke development programmes designed by our in-house Learning & Development (L&D) team.
- Develop your expertise through our upskilling programme, delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Free day off on your birthday.
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 24/7 Employee Assistance Programme (EAP), provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physiotherapy.
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Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to an on-site barber.
- Refer a colleague and receive up to £1,000 when they pass their probation period.
- Anniversary gifts when you hit 5 and 10 years of service.
Commitment to Diversity & Inclusion
THG is an equal opportunities employer.
We are committed to creating a diverse and inclusive workplace that allows everyone to thrive, and we strongly encourage applications from all backgrounds and identities.
Support & Adjustments
Please email talent@thg.com if you require any additional support or need to make adjustments to our recruitment process. You don’t need to disclose your disability or condition; you just need to let us know what support you may require.
We are a Disability Confident Committed employer. If you are invited for an interview, please let us know if there are any reasonable adjustments we can make to help you perform at your best.
THG is committed to creating a diverse and inclusive environment and hence welcomes applications from all sections of the community.
Response Timeline:
Due to the high volume of applications, it may take time to review them all. We endeavour to respond to every application within 14 days. If you haven’t heard from us within that time frame or have any specific questions, please contact our Talent team.
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