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Ecommerce Retail Media Lead
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Ecommerce Retail Media Lead
Permanent | Hertfordshire
Salary: Up to £85,000 + 20% bonus
The Opportunity
We’re partnering with a market-leading online retailer to appoint an Ecommerce Retail Media Lead to help shape the next stage of its onsite retail media proposition.
This is an opportunity to join a high-growth Ecommerce environment at a point of significant transformation.
The business already operates a high-volume supplier-funded media proposition across its website and app. The next phase is about moving beyond manual execution, introducing greater automation, stronger campaign management, and a more commercially sophisticated approach to onsite media.
You’ll play a central role in making that happen.
What You’ll Be Doing
- Lead the execution and evolution of supplier-funded media across web and app
- Partner with Commercial, Buying, Ecommerce, and Retail Media teams to maximise monetisation while protecting the customer experience
- Develop onsite campaign packages that deliver value for both suppliers and customers
- Own the end-to-end Ad Operations lifecycle, from briefing and creative approval through to execution, QA, tracking, and reporting
- Monitor and optimise media placement performance using data and customer insight
- Help shape rate cards, SLAs, and commercial guardrails for onsite media
- Work with Product, Technology, and external vendors to improve ad-serving capability and delivery
- Identify manual processes and bottlenecks, then lead initiatives to automate and streamline workflows
- Work closely with Ecommerce Product and Merchandising teams to test and optimise new onsite functionality
- Lead, coach, and develop a small team responsible for campaign setup, execution, and QA
- Collaborate with creative teams to ensure supplier-funded media meets technical and customer experience standards
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What We’re Looking For
We’re looking for someone who understands the intersection of Retail Media and Ecommerce.
You’ll ideally bring:
- Strong experience within retail media, Ad Ops, or campaign management
- A proven background in Ecommerce / online retail
- Strong understanding of onsite customer journeys and digital trading
- Experience working with commercial teams, suppliers, or brand partners
- Strong analytical and data skills, with the ability to translate performance into action
- Experience improving workflows, processes, or technology-enabled delivery
- The confidence to work with Product and Technology teams on automation and new functionality
- Strong commercial judgement and an understanding of how to balance monetisation with customer experience
- Previous experience leading and developing a team
- Excellent stakeholder management and communication skills
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Why This Role?
This is a chance to join a business where retail media is becoming a much more strategic part of the Ecommerce proposition.
You won't simply be inheriting an existing Ad Ops function.
You'll have the opportunity to reshape how onsite media works, reducing manual execution, introducing smarter technology, and creating a more scalable campaign management model.
If you're someone who enjoys operating at the intersection of Ecommerce, Retail Media, Customer Experience, Commercial, and Technology, this is a role where you can have genuine influence.
If you're interested in exploring the opportunity, apply directly or contact me for a confidential conversation and the full brief.
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