Execution & Capability

• Lead execution of the eCommerce strategy through relevant customer and multi-functional teams, driving digital shelf excellence across availability, discoverability/search, content, ratings & reviews, and conversion fundamentals.
• Partner closely with Brand Marketing, Digital Marketing, Shopper Marketing, Category, Sales, Finance, and Supply Chain to create aligned plans and maximize impact.
• Build and embed an eCommerce playbook, insight, training, and tools that improve capability and drive action across brands and channels.
• Establish and track relevant eCommerce KPIs, combining customer, shopper, and digital performance data to identify growth opportunities, optimize investment, and rapidly convert learnings into action.

Team Leadership

• Lead, coach, and develop the eCommerce team, setting clear priorities and SMART objectives aligned to business goals.
• Create an accountable, collaborative, and high-performance environment, using influence to align senior internal and external stakeholders behind the eCommerce agenda.
• Act as a visible role model for strategic thinking, commercial discipline, and results delivery.

What's in it for you

Suntory is a fast-moving, agile, and entrepreneurial business that is home to some of the nation's most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe.

What You Need to Be Successful

Essential

• Degree educated or equivalent professional experience.
• Proven FMCG commercial experience with a strong eCommerce background.
• Proven track record in eCommerce strategy development and delivery of sustainable growth.
• Strong commercial acumen including P&L management and RGM levers.
• Highly analytical and data-driven with advanced Excel skills.
• Experience in customer/account management and complex commercial negotiations.
• People leadership experience with ability to coach and develop teams.
• Excellent influencing, stakeholder management, and presentation skills.

Desirable

• Experience working with Grocery.com, Amazon, and/or Pure Play channels.
• Knowledge of digital shelf management and eCommerce operational best practices.
• Experience in FMCG soft drinks or related fast-moving consumer goods sectors.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.